Applications Engineer

Pro-Tec Design is a purpose-driven Twin Cities security technology integrator, providing consulting, design and installation of Video Surveillance, Card Access Control, Intercom and Intrusion systems. We use technology to protect an organization's people, data and assets - keeping business continuity, security procedures and policies on track during a myriad of unforeseen events.

Pro-Tec Design specializes in the healthcare, manufacturing, education, city and local governments and continues to grow. The company is 100% employee-owned through an ESOP. Pro-Tec Design is looking to add talented employee owners to our team to meet growth demands.

Opportunity Overview:

Pro-Tec Design, a local security product and service company, is looking for their next Application Engineer to join our team. We are a 100% employee-owned business, and we go above and beyond to invest in our people.

The Application Engineer provides backup support and administration to the Sales Engineer and operations team. The Application Engineer must be able to establish and maintain strong relationships throughout the sales and project lifecycle. The person in this role will have a strong team ethic and support other areas as needed.

Personal Attributes:

• Demonstrates honesty and integrity in work and relationships
• Demonstrates servant leadership principles with internal and external customers
• Demonstrates innovation/creativity in work
• Possesses strong work ethic and takes ownership of both Company and client goals/objectives
• Focused on understanding, meeting and exceeding customer expectations
• Focused on collaboration and team work for the mutual success of the Company and its employees

Required Skills:

• Business degree or equivalent experience
• Proficiency in AutoCAD is required
• Proficiency in BlueBeam, Revit, QuoteWerks and/or ConnectWise is a plus
• Ability to work on multiple projects and multi-task
• Excellent oral and written communication skills
• Strong interpersonal and presentation skills
• Self-motivated with a strong desire to succeed

Position Responsibilities:

• Responsible for all project closeout documentation: Asbuilts, submittals and O&M Manuals
• Create, maintain and update internal documentation including diagrams, schedules and device details for Cameras, Access Control, Intrusion, Intercoms, etc.
• Support the sales team by providing the pre-sales work for takeoffs and pre-builds
• Create and document new procedures for tasks developed and/or operated by the sales and operations leaders
• Be a resource for QuoteWerks. Create and maintain project part lists and part bundles, assist with pricing updates and provide training for new employees
• Collaborate with the sales team to prepare and/or attend project kickoff meetings
• Be a team player. Support other functions including but not limited to project setups, develop bids and maintain bid websites when needed