Are you someone who has extended customer service experience? Pro Staff is seeking for a Customer Service Representative. This Direct Hire opportunity is paying $17-$20 per hour depending on experience of the candidate. This is a Monday-Friday position. Depending on the whether it&rsquos their busy season the hours range from 7am and 6pm shifts and overtime requirements.
- Taking incoming approximately 100 incoming calls per day
- Utilize sales techniques to increase sales and build orders
- Demonstrating strong product knowledge to recommend additional products and provide helpful advice
- Negotiate prices based on purchase quantity and promotional sales
- Have strong phone presence
- Have an outgoing personality
- Have basic keyboarding and software
- Be flexible regarding shifts and scheduling
- Provide excellent customer service
- Want to stay long term - several years!
- Call center experience
- Experience with the home improvement industry (building materials terminology tools)
The interview and screening process for this position can take 1-3 weeks in total. Qualified candidates will be patient and not in dire need to start ASAP!