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Call Center Representative

Pro Staff Bismarck, ND
  • Posted: over a month ago
  • $15 to $20 Hourly
  • Contractor
  • Benefits: Vision, Medical, 401k, Dental

We are seeking a Call Center Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving Billing issues.

Responsibilities:

  • Handle customer inquiries and complaints
  • Provide information about the accounts and services
  • Troubleshoot and resolve issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

Qualifications:

  • Previous experience in Call Center/ customer service, sales, or other related fields
  • Knowledge of Billing and reconciliation
  • Knowledge of Telecommunications,High Speed Internet, Ethernet, IP Voice, Managed Hosting, Private Line, Networking, Contracts, Cloud and other products and services
  • MS word/Outlook/Excel
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills

Pro Staff

Why Work Here?

We help you prepare for your next job – whether it’s reviewing a resume to offer feedback or connecting you to jobs at leading companies!

Pro Staff is a professional staffing and recruiting firm specializing in administrative and light industrial careers. We offer over 30 years of experience and an enviable network of connections for employers and job seekers alike. A member of the family of brands, we are a respected leader in staffing and recruiting. Our national network of 31 branches with 250+ employees has connected 800,000 talent since 1982. We work for employers and job seekers alike by providing: Recruiting and staffing for employers of all sizes. We use progressive recruiting strategies and advanced technologies to place the very best talent in temporary, contract-to-hire, and direct-hire positions. Whether you require immediate placement of talent or simply want to discuss potential needs, we’re here for you. Jobs for talent at every level. We help you prepare for your next job – whether it’s reviewing a resume to offer feedback or connecting you to exclusive jobs at leading local companies.

Address

Bismarck, ND
58501 USA

Website

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