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RV Technician

Pro Resources Staffing Services Elkhart ,IN
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Pro Resources Staffing Service has partnered with a growing RV Supplier in the Elkhart area!! We are searching for the BEST RV Technician candidates in the region to fill this awesome DIRECT HIRE role! As an RV Technician, you will provide technical expertise, critical trouble-shooting and support on Customer Care needs that improves our customer satisfaction, maximizes customer retention and increases profitability.

We are looking for candidates who want to work DAY SHIFT, have a strong RV Tech back-ground, previous HVAC experience within the RV industry, have a desire to lead, and those who enjoy wearing many hats!! In return, you will get a flexible work/life balance, amazing growth opportunities, VERY competitive salary and benefits package including an IRA with company match and more!!! If this sounds like a perfect match for you then I encourage you to APPLY TODAY!! We are looking to fill this role immediately!

What you will be doing:

  •  Performs installations, maintenance, and repairs on products, while providing top notch customer   service that will grow/maintain our customer base.
  • Diagnoses diverse service issues, obtains replacement parts, and calibrates systems to specifications, while documenting and explaining fully to the Customer Care team and the end   user to enhance optimum service levels.  
  • Evaluates second tier, more in depth technical questions, via telephone and in person,  surrounding products, warranties, and trouble-shooting issues to ensure effective customer service resolution.  
  • Coordinates, organizes, and replenishes efficient supply of stock, parts, tools, and safety equipment in the Service Center area to ensure optimum inventory levels are maintained to   support customer service needs.  
  • Identifies and documents all returned material to the warehouse, handling warranties in line with best practice processes.  
  • Researches trends and participates in company-provided training opportunities to ensure  compliance with the latest industry trends.  
  • Maintains accurate data and information on customers and activities to ensure time equals value   to the customers and priorities are continually met.  

Background Profile:  

  • Requires  mechanical  certification,  or  the  equivalent  in  course  work/apprenticeship  training in mechanical maintenance, plumbing, HVAC, water heater repair, or gas system repair.  
  • 3+ years of experience in installation, maintenance, and troubleshooting in the  RV service  industry  is  preferred.  Experience  with  plumbing,  heating,  and  cooling  repairs  in  the  RV industry is required.  
  • Mechanical, Automotive, or HVAC Certifications preferred  
  • Ability  to  read  and  interpret  blueprints,  plans,  and/or manuals  and  make effective installations and repairs as noted.  
  • Excellent problem-solving and resolution skills needed to perform this role.  
  • Experience in managing inventory and handling customer order paperwork, and  other  administrative  items  as  needed.
  • This  role  also  requires  a  strong  attention  to  detail,  excellent planning/prioritizing, organizing and time management skills.  
  • Fundamental computer skills with document preparation, prompt/courteous/professional emails.
  • Excellent written and verbal communication skills (in person and over the phone) to understand customer needs and respond effectively/professionally,
  • Quality  and  Safety-oriented,  excellent  customer  focus,  collaborative,  supportive and flexible with an ability to meet the changing needs of customers.  
  • Detail-oriented and accurate in work; excellent interpersonal skills with an ability to effectively listen and respond   with all levels inside and outside of the organization.  
  • Professional in appearance, reliable and able to work within a close team while possessing individual accountability for the role is key.  

 

Company Description
Our Company Profile

The founders launched Pro Resources after working for three decades as human resources executives. They learned about staffing needs from the clients perspective, and envisioned a better way. Their vision was, and still is, to create innovative staffing solutions that increase profits for their clients.

Locally-owned since 1986, Pro Resources is an employment services firm specializing in short-term and long-term staffing, direct hire, recruiting and consulting. We find the qualified workers you need in the light industrial, and professional/clerical fields. Innovative human resources solutions are our strength.

At Pro Resources, we are more than just a staffing firm. We will help you upgrade your entire human resources strategy, from recruiting to training to worksite environment. We look forward to helping you find the right people and provide a custom fit for your staffing needs.

Pro Resources Staffing Services

Why Work Here?

Excellent Career Opportunity!

Our Company Profile The founders launched Pro Resources after working for three decades as human resources executives. They learned about staffing needs from the clients perspective, and envisioned a better way. Their vision was, and still is, to create innovative staffing solutions that increase profits for their clients. Locally-owned since 1986, Pro Resources is an employment services firm specializing in short-term and long-term staffing, direct hire, recruiting and consulting. We find the qualified workers you need in the light industrial, and professional/clerical fields. Innovative human resources solutions are our strength. At Pro Resources, we are more than just a staffing firm. We will help you upgrade your entire human resources strategy, from recruiting to training to worksite environment. We look forward to helping you find the right people and provide a custom fit for your staffing needs.

Address

Elkhart, IN
46517 USA

Website