Good working relationships with other team members
Good relationships and communication with clients on new tasks, status of current tasks and end results
Good communication with specialists working on task details and client priorities
Good communication with project managers on project status
Good communication with management on client relationships and results
Monitoring end results and working to improve them
Positive, driven attitude
Results-oriented to meet goals
Knowledge of process for different types of tasks that the company must complete
Clear and diplomatic communication style
Trust in team members’ abilities to complete work
Receive work requests from clients, gathering necessary details and all assets to successfully complete work and clearly communicate them to project manager.
Always answer the phone if able to be available to clients and taskify follow-up.
Respond to emails daily and taskify follow-up.
Check in with project manager on key tasks nearing deadline to identify and potential issues that will need to be communicated to clients.
Notify clients of completed tasks including links to completed work or attached finished work.
Communicate with project managers on priorities when tasks are competing for team resources and deadlines.
Review and send out blog posts on a weekly basis.
Analyze monthly reports and communicate with specialists as needed to identify the cause of any unexplained increases or decreases in traffic or leads, complete Status Summary on reports and then send to clients.
Periodically, proactively communicate with clients to check-in and ask about any new initiatives or shifting priorities at their offices, then translate these into tasks or communication shared with project management or appropriate team members.
Periodically collaborate with project managers on ways to improve communication and efficiency of task creation, management and transfer.
Periodically communicate with management regarding workload and any issues found to be positively or negatively impacting results.
- Additional benefits include Aflac, Employee Wellness Program, Paid Vacation, Paid Holidays, Every Other Friday Off, Snacks and Coffee Provided, Many More Included.