Sales and Customer Service Associate
IMG Brighton, NY
- Expired: over a month ago. Applications are no longer accepted.
- Ability to work a fast-paced, repetitive environment
- Able to stand the entire shift
- Ability to read and comprehend measurements
- Ability to do basic assembly if needed
- Basic computer experience is a plus
Our goal is to connect you with supportive resources to supplement your skills in order to attain your dream career!
WE JUST SIGNED ON WITH A BRAND NEW CLIENT!! MUST BE ABLE TO START WORK ASAP!
Please leave your full name and Phone Number The role of the Sales and Customer Service Associate is to execute tactical objectives fulfilling our commitment to superior customer care and a positive customer experience. The role will directly lead local personnel for improving managing service requests, cycle time, and ensuring effective communication within the market on results and performance.
Sales and Customer Service Associate Responsibilities:
- Build client relationships by providing exceptional customer service
- Have a thorough understanding of all clients products and services and be able to educate clients on how our products and services would be beneficial to them
- Acts as a Point of Contact for new and existing clients
- Troubleshoot and problem solve client or member accounts and issues
- Perform customer account maintenance requests from clients
- Provide sound business advice and suggestions to clients
- Retain business by identifying and addressing client issues (red flags)
- Suggest ideas and improvements
Sales and Customer Service Associate Requirements:
- Excellent training and customer services skills
- Strong organizational skills
- Ability to effectively communicate with various levels of management and demonstrate a professional demeanor at all times
- Able to be flexible in a rapidly changing work environment
- Ability to work independently -- self-starter
This position is commission-based and performance-based pay. This position involves direct sales and customer service
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