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Customer Service and Marketing - Entry Level

Private Management Firm - Expanding Office Indian Wells ,CA
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

We are a dynamic group of motived business professionals! We operate the same way athletes do on a competitive sports team--our core values being leadership, integrity, team work, and accountability.

As a business, we highlight customer focus.

Our team is trained daily on customer service techniques and retention. Building a strong rapport with the customers in our territories is the very thing that makes our company and our clients achieve success.

Responsibilities:

  • Receives and Processes customer purchase orders.
  • Enters orders received via telephone or on a provided tablet.
  • Enters electronic, paper and manual orders online.
  • Verifies & Confirms customer orders and delivery expectations.
  • Quotes prices according to uniform pricing strategy and current market pricing.
  • Tracks order exceptions and maintains as needed.
  • Direct customer service with new and current customers.

Teamwork: Collaborates with team members

  • Seeks good communication and cooperation within Premier's organization.
  • Coordinates all routine aspects of customer orders, requests, and inquiries.
  • Identifies and uses internal resources as needed to complete tasks.
  • Supports team goals.
  • Is receptive/flexible/adaptable to change.
  • Understands, generally, about competitors and their services.

     

Qualifications:

  • Customer service, customer solutions and/or sales experience
  • Leadership role without formal authority
  • Effective decision making
  • Displays effective interpersonal & communication skills (internal/external)
  • Delivers timely and accurate information to customers & internal business partners
  • Achieves mutual understanding by summarizing & reviewing agreements
  • Actively listens
  • Demonstrates understanding of our clients products and services
  • Recognizes and responds to new/additional opportunities at existing customers

Sales and Marketing Firm - Now Hiring

Address

Indian Wells, CA
USA