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Health & Benefits Senior Client Service Specialist

Private Doctors Office Silver Spring, MD
  • Expired: 8 days ago. Applications are no longer accepted.

Health & Benefits Senior Client Service Specialist
Silver Spring, MD

MUST:
The Health & Benefits Senior Client Service Specialist will have experience:
Bachelor's degree preferred
5+ years of employee benefits experience working with a brokerage firm and/or part of a Human Resources team member
Government contracting experience is preferred, but not required
Strong verbal and written communication skills, in addition to strong presentation skills
Must be a team player
Ability to establish priorities, work independently, and proceed with objectives with limited supervision
Ability to work in a fast-paced environment juggling multiple priorities
Advanced skillset and proficiency with Microsoft Word, Excel, and PowerPoint, in addition to web-based applications
Strong interpersonal skills
Effective presentation skills
Demonstrate a commitment to building new skills

DUTIES:
Responsible for servicing client priorities within the Human Resources Department
Understand the client's business, goals, and service level expectations
Embrace and demonstrate our corporate values: Client Focus, Teamwork, Integrity, Respect and Excellence
Possesses and applies in-depth knowledge of the benefits and insurance industry, including processes
Knowledge of health and benefits insurance products
Experienced in implementing and communicating new benefit plans
Benefits administration experience and knowledge, including but not limited to ongoing management of the systems, coordinating transfer of data to external contacts for services, premiums and plan administration, oversee maintenance of employee benefits files, maintain group benefits database and update employee payroll records
Document and maintain administrative procedures for assigned benefits processes
Coordination and implementation of new plans
Design and distribute materials for benefits orientations, open enrollment and summary plan descriptions
Communication of new plans, changes and recommendations to designated audience
Management and resolution of day-to-day services and HR issues
Serve as primary contact for plan vendors and third-party administrators
Develop communication tools to enhance understanding of the company's benefits package
Experience reviewing Employee Handbooks and making recommendations
Other duties as assigned *Quadrant, Inc. is an equal opportunity and affirmative action employer. Quadrant is committed to administering all employment and personnel actions on the basis of merit and free of discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or status as an individual with a disability. Consistent with this commitment, we are dedicated to the employment and advancement of qualified minorities, women, individuals with disabilities, protected veterans, persons of all ethnic backgrounds and religions according to their abilities.

Private Doctors Office

Address

Silver Spring, MD
20910 USA