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Client Manager

Private Company Chicago, IL
  • Expired: over a month ago. Applications are no longer accepted.

We are seeking a Client Account Manager to join our team! You will be responsible for assisting clients by providing account direction and handling all client issues.

Responsibilities:

  • Plan, develop and execute public affairs and public relations programs for clients, often with a team but sometimes individually
    • Assess and adjust to internal and external factors
    • Troubleshoot issues and concerns
    • Research relevant issues and provide to client teams
    • Prepare and present program plans
  • Create, edit and manage content, both internal and external, to support program goals
  • Document and update client records based on interactions
  • Develop and maintain a knowledge base while tracking evolving client issues and services
  • Develop and maintain client relationships

Qualifications:

  • Previous experience in marketing communications, issues advocacy or both
  • Previous experience in customer service, sales or related fields a plus
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills

Private Company

We are a Crisis, Public Affairs, Public Relations and Strategic Communications Firm.

Address

Chicago, IL 60654
Chicago, IL
USA