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Admissions Counselor

Private Behavioral Healthcare Facility Las Vegas ,NV
  • Posted: over a month ago
  • Full-Time
  • Benefits: vision, dental, medical
Job Description

Private behavioral health care organization is seeking an Admissions Counselor to be responsible for discussing treatment options, finance/insurance, collecting clinical information and facilitating admissions.

Responsibilities:

  •  Accept inquiries from individuals referred to the Company.

  •  Explain services and related costs.

  •  Conduct telephonic intake, process payment and provide guidance on federal regulations.

  •  Enter leads and details of all communications into software database.

  •  Review and gain knowledge of training materials regarding relevant federal regulation and maintain a general knowledge of all current changes and amendments to industry regulations.

  •  Effectively follow-up with pending leads, at specified time intervals, using appropriate sales methods to increase closing sales ratios.

  •  Develop and maintain a working knowledge of the Company's protocols and procedures specific to intake sales.

  •  Follow and abide by Admission Guidelines

Skills/Experience:

  • Excellent customer service and client advocacy

  • Strong verbal and written communication

  • Effective listening skills

  • Detail and solution oriented

  • Ability to re-prioritize in an ever-changing environment

  • Ability to manage case load

  • Promote continuum of care

  • Ability to meet strict deadlines.

  • Minimum of 2 years experience of inbound and outbound calls.

  • Ability to work effectively as part of a team

Education:

Bachelor's Degree in health care related field, social work, psychology or communications preferred or equivalent experience in related job field will be considered.

Must be willing to work flexible hours to include weekends

Individuals active in 12-step fellowship encouraged to apply.

Strict drug-free environment. EOE

 

 

Private Behavioral Healthcare Facility

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