Job Title: Peer Health Navigator (PHN) Supervised by: Prevention Manager
Prepared by: Human Resources Approved by: CEO
Employment Type: Full Time with flexible, varying hours
Peer Health Navigator Job Summary and Main Duties:
The Peer Health Navigator (PHN) will work with Black Trans Women living with HIV to help them successfully navigate complicated health care and social service systems with the specific goal of removing barriers that prevent their access to and retention in HIV medical care. The PHN will work with clients to identify their areas of greatest need, develop clients-centered treatment plans to meet those needs, and build the necessary skills so they can continue to address their needs in the future.
- Work individually with each client on-site, assist with transport and accompany clients to project-related appointments in the field.
- Collect project-related data through an initial extensive needs assessment and ongoing abbreviated needs assessments, keep progress notes on each client interaction, maintain locator forms, and perform outreach to recruit new clients as well as locate existing clients to aid in retention.
- Provide ongoing support to address barriers that impede client ability to be linked and retained in HIV care (such as helping secure housing, gain access to substance abuse treatment facilities, find gender affirming clothes and hygiene products, access food, and a number of other barriers that impact their quality of life).
- Link all clients to HIV care; link clients to up-to-date and culturally appropriate ancillary services; maintain accurate and complete client files; maintain accurate written reports, log all program activities, and write daily and monthly staff reports; maintain an accurate and complete up-to-date, culturally appropriate referral list; and, attend Community Advisory Board meetings.
- High School Diploma or equivalent;
- Basic computer skills (such as Microsoft Suite);
- Availability to work flexible, varying hours, and
- Ability to attend appointments with clients if needed;
- Minimum of 2 years’ experience working in the field of HIV prevention and/or substance use in either a research or community health setting;
- Ability to work one-on-one with individuals from diverse socio-economic backgrounds, with complex medical and personal histories;
- Knowledge of and sensitivity to transgender populations;
- Ability to easily build rapport with clients;
- Ability to follow program guidelines of confidentiality;
- Ability to support and contribute to a creative, collaborative and respectful environment that promotes teamwork;
- Demonstrates the necessary attitudes, knowledge and skills to deliver culturally competent services and work effectively in multi-cultural situations.
- Lived experience
- Prior experience supporting LGBTQ and HIV positive community clients;
- Knowledge of HIV, STIs, and hepatitis;
- Experience delivering community outreach and behavioral interventions to individuals or group.
You may be working around people active in substance use. This is important for you to consider before applying for this position.
Please let us know if you need special accommodations to apply or interview for this position.
Qualities we are looking for in a Peer Health Navigator:
- You have strong emotional self-management skills.
- You have the ability to keep your own feelings in check while helping someone else through theirs.
- You are able to creatively solve problems.
- the ability to set firm boundaries and practice assertive communication.
- You have the ability to put your own personal judgments, prejudice, and biases aside.
- You are able to draw upon your own personal experiences with HIV, addiction, and shame to help others.
- You are an intuitive listener.
- You are a compassionate person with the ability to treat the person in front of you with dignity and respect.
- You are able to engage people who may not trust you at first.
- You work independently, and as part of a team, but are not too proud to ask for help.
- You have a strong, solid support group and/or active self-care regimen.
- You are comfortable communicating with healthcare professionals.
Priority Health Care is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ethnicity, citizenship status, religion, age, gender identification, pregnancy, marital or familial status, gender or sexual orientation, veteran or military status, physical or mental disability, genetic information, or on the basis of any other status protected by law, and in compliance with applicable federal, state and local laws
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