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Account Manager Trainee

Principles Marketing Concepts New York, NY
  • Posted: 1 day ago
  • $50,000 to $60,000 Annually
  • Full-Time
  • Benefits: Vision, Medical, 401k, Dental

Principles Marketing Concepts is looking for Account Managers to aid in growing Customer Success. As an Account Manager, your main responsibility is to develop strong relationships with your customers and to ensure their long-term happiness with our Clients. You will work closely with your accounts in beauty, sports and/or telecommunications and act as an extension of their teams.

Account Managers are the customer’s voice. They are also the face of our Client's brand to their customers. Needless to say, Account Managers play a vital role at Principles Marketing Concepts and we are building a world-class team!

What you'll do:

  • Make sure new customers feel supported while getting acquainted with our Client's products
  • Be the main point of contact for your accounts and support them
  • Build and maintain strong, long-lasting relationships with your accounts, while keeping retention top of mind
  • Provide expert-level support to customers
  • Explain complicated concepts in simple, user-friendly terms
  • Display a high level of professionalism and compassion when working with each account
  • Work with internal teams to improve processes, with an eye toward improving customer experience

Qualities of Ideal Candidate:

  • A customer expertise with a proven track record of going above and beyond for your customers
  • A great communicator, able to simplify complex concepts into clear, easy-to-understand terms
  • A problem solver who genuinely enjoys figuring out how and why things work
  • Inquisitive and dedicated to lifelong learning
  • Adaptable and able to excel in an environment of quick change and improvement
  • Passionate about a career path in customer success
  • Committed to delivering service excellence in every customer interaction
  • Deeply caring about your teammates and customers

Principles Marketing Concepts

Why Work Here?

Great Company Culture and Amazing Opportunity for Career Growth!

Address

236 Stagg Street, Grd FL. Brooklyn, NY 11206
New York, NY
USA

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