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Tier 2 Customer Service Representative - Start ASAP!

PrincePerelson & Associates Lehi, UT
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Tier 2 Customer Service Representative - Start ASAP!

Lehi, UT

$14-$16 / Hourly

 

An amazing home security and medical dispatch company is looking for a Tier 2 Customer Service Representative to join their team in Lehi, Utah ASAP. This company is known to provide a trustworthy and impactful service to their customers. They also provide a great working environment, wonderful management team, and flexibility.

If you are professional, curious, and passionate about customer service then you belong on this team. We are interviewing now and can’t wait for you to apply!

More about you:

  • Your communication skills are strong, both written and verbal.

  • You have 2+ years of experience in customer support preferably in a call center environment.

  • You have 1+ year of experience dealing with escalated calls.

  • You like to be in a fast paced environment and like to creatively problem solve.

  • You are a curious person who enjoys understanding the big picture.

  • You are attention to detail, confident, and empathetic.

What you’ll do:

  • You’ll be responsible for initiating high volume inbound and outbound calls to resolve customer inquiries

  • You’re goal is to retain customer accounts where customers have request to cancel

  • You will have high knowledge of the internal systems and products to be a subject matter expert

  • You will interact and coordinate with other departments in the company to help with customer retention

  • You’ll work in office at our Lehi location where we are taking Covid Safety measures seriously

Why you want to work here:

  • Wonderful office environment in Lehi, Utah

  • Opportunities for career advancement

  • Healthcare benefits, including dental and vision

  • Amazing and fun work culture with great management

 

PrincePerelson & Associates is an Equal Opportunity Employer and we do not discriminate against applicants due to race, color, religion, sex, national origin, age, disability, genetics, veteran status, or on the basis of disability or any other federal, state or local protected class. All applicants applying for U.S. job openings must be authorized to work in the United States.

Company Description
We offer high-touch, high-value services. With over two decades in business as a premier recruiting firm, we have deep networks and long-standing industry connections that allow us to find and fill top roles quickly.

Local by design. Because PrincePerelson is headquartered in Utah, we know the unique culture and business needs of the state. We are the first choice for anyone looking to hire, relocate, or expand in Utah.
A long-term commitment. Our team has an average of 10 years experience with our company. This experience translates directly into a deep understanding of our clients objectives and a total commitment to their success.
Strategic partnerships. Throughout the process of finding or filling roles, we act as a strategic partner, offering constant communication and industry insight.
PrincePerelson is certified with the Womens Business Enterprise National Council (WBENC). WBENC is one of the largest third-party certifiers of businesses owned, controlled, and operated by women in the United States. This standard is the most relied upon certification of women-owned businesses.

At PrincePerelson, we foster diversity in the workforce. Diversity promotes innovation, opens new channels of revenue, and creates partnerships which provide opportunities that fuel the economy. We are proud to appear on Staffing Industry Analysts list of Largest Diversity Staffing Firms in the United States.

PrincePerelson & Associates

We offer high-touch, high-value services. With over two decades in business as a premier recruiting firm, we have deep networks and long-standing industry connections that allow us to find and fill top roles quickly. Local by design. Because PrincePerelson is headquartered in Utah, we know the unique culture and business needs of the state. We are the first choice for anyone looking to hire, relocate, or expand in Utah. A long-term commitment. Our team has an average of 10 years experience with our company. This experience translates directly into a deep understanding of our clients objectives and a total commitment to their success. Strategic partnerships. Throughout the process of finding or filling roles, we act as a strategic partner, offering constant communication and industry insight. PrincePerelson is certified with the Womens Business Enterprise National Council (WBENC). WBENC is one of the largest third-party certifiers of businesses owned, controlled, and operated by women in the United States. This standard is the most relied upon certification of women-owned businesses. At PrincePerelson, we foster diversity in the workforce. Diversity promotes innovation, opens new channels of revenue, and creates partnerships which provide opportunities that fuel the economy. We are proud to appear on Staffing Industry Analysts list of Largest Diversity Staffing Firms in the United States.

Address

Lehi, UT
USA

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