Inbound Customer Service Specialist - Work From Home
Must live in Utah
Salt Lake City, UT
$12-$14 / Hourly
Do you enjoy helping people? Are you looking for a position where you can enjoy taking calls to assist the needs of customers? This is a position where you can utilize your great customer service skills along with helping people! As the Inbound Customer Service Specialist you will assist customers in ordering products, discussing services, and track orders along with other tasks as needed.
Who you are:
You love working in customer service and understand empathy
You have the ability to multitask and prioritize
You have active listening skills and act on what the customers needs are
You aim to provide an amazing experience with every customer call
What you’ll do:
Answer inbound calls to assist customers with product or service questions
Notate all conversations in company database
Turning an average customer interaction into a memorable and friendly experience
Research complex questions; as well as provide resolution or escalate when appropriate
Why you want to work here:
Great leadership team and stunning colleagues
Work from home opportunity - must live in Utah
Variety of schedules available
Fun team environment
Prince, Perelson & Associates is an Equal Opportunity Employer and we do not discriminate against applicants due to race, color, religion, sex, national origin, age, disability, genetics, veteran status, or on the basis of disability or any other federal, state or local protected class. All applicants applying for U.S. job openings must be authorized to work in the United States.
Local by design. Because PrincePerelson is headquartered in Utah, we know the unique culture and business needs of the state. We are the first choice for anyone looking to hire, relocate, or expand in Utah.
A long-term commitment. Our team has an average of 10 years experience with our company. This experience translates directly into a deep understanding of our clients objectives and a total commitment to their success.
Strategic partnerships. Throughout the process of finding or filling roles, we act as a strategic partner, offering constant communication and industry insight.
PrincePerelson is certified with the Womens Business Enterprise National Council (WBENC). WBENC is one of the largest third-party certifiers of businesses owned, controlled, and operated by women in the United States. This standard is the most relied upon certification of women-owned businesses.
At PrincePerelson, we foster diversity in the workforce. Diversity promotes innovation, opens new channels of revenue, and creates partnerships which provide opportunities that fuel the economy. We are proud to appear on Staffing Industry Analysts list of Largest Diversity Staffing Firms in the United States.