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Healthcare Member Advocate - No Weekends + Paid Healthcare!

PrincePerelson & Associates Lehi, UT
  • Expired: 16 days ago. Applications are no longer accepted.

Healthcare Member Advocate
Lehi, UT
$35 - $40K

Healthcare can be complicated! Wouldn’t it be nice to be a Healthcare Member Advocate that simplifies it for someone? We are looking for someone who feels genuinely inclined to help others in need, be it general inquiries or in a time of crisis, all while staying cool, calm and collected. The ideal Member Advocate is someone with a strong sense of empathy, determination to find a resolution no matter how much research it takes, an ability to simplify complex benefits questions, and offer a white-glove service level. If this sounds like you, please apply now!

What You’ll Be Doing:

  • Fielding a high-volume of calls, emails, and chats from members with various needs
  • Answer benefits questions, reroute RX requests, explain HSA’s and much more
  • Identify member’s needs quickly and with a genuine desire to find a solution
  • Work closely with team-members to resolve complex issues
  • Provide follow-up to members through additional calls, emails or chats
  • Provide a high-level of service to every member on every call
  • Maintain a fast-paced work day with a consistent level of passion and empathy
  • Ensure confidentiality standards are met daily

Who We Need:

  • Someone who is full of compassion and empathetic towards others
  • Genuine desire to problem solve and create solutions for those in need
  • An upbeat, positive, intellectually minded advocate with true grit
  • Must have outstanding interpersonal skills
  • Solid communication abilities both verbal and written
  • Excellent computer proficiencies with an aptitude to learn new systems
  • Understands how to offer top-tier service to others

The Extras:

  • Growing company – Room to advance
  • No weekends, No Evenings!
  • 100% paid healthcare and a $0 deductible
  • Phenomenal culture focused on values, and people, passion, and empathy

PrincePerelson & Associates is an Equal Opportunity Employer and we do not discriminate against applicants due to race, color, religion, sex, national origin, age, disability, genetics, veteran status, or on the basis of disability or any other federal, state or local protected class. All applicants applying for U.S. job openings must be authorized to work in the United States.

PrincePerelson & Associates

Why Work Here?

We offer high-touch, high-value services. With over two decades in business as a premier recruiting firm, we have deep networks and long-standing industry connections that allow us to find and fill top roles quickly. Local by design. Because PrincePerelson is headquartered in Utah, we know the unique culture and business needs of the state. We are the first choice for anyone looking to hire, relocate, or expand in Utah. A long-term commitment. Our team has an average of 10 years experience with our company. This experience translates directly into a deep understanding of our clients objectives and a total commitment to their success. Strategic partnerships. Throughout the process of finding or filling roles, we act as a strategic partner, offering constant communication and industry insight. PrincePerelson is certified with the Womens Business Enterprise National Council (WBENC). WBENC is one of the largest third-party certifiers of businesses owned, controlled, and operated by women in the United States. This standard is the most relied upon certification of women-owned businesses. At PrincePerelson, we foster diversity in the workforce. Diversity promotes innovation, opens new channels of revenue, and creates partnerships which provide opportunities that fuel the economy. We are proud to appear on Staffing Industry Analysts list of Largest Diversity Staffing Firms in the United States.


Lehi, UT