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Customer Service Specialist - Payment Solutions Team

PrincePerelson & Associates Salt Lake City, UT
  • Posted: 5 days ago
  • $13 to $16 Hourly
  • Full-Time
  • Benefits: Vision, Medical, Dental

Customer Service Specialist
$13.25-15.50/hr.
Salt Lake City, UT

If you are someone that has excellent Customer Service experience, can work in a fast-paced, phone-based environment, has excellent data entry skills, very organized, detailed and great with time management, you should apply. We are looking to hire a Customer Service Loan Specialist with an ability to problem solve using excellent communication skills as well as great phone etiquette. As a company we offer growth opportunities, incredible educational perks, and a team-oriented group of professionals who value the work they do. Not to mention they are extremely public transit friendly, offer a great benefits package and retirement options.

The Customer Serviced Loan Specialist Job:

  • Verify and process loan applications

  • Process customer payments offered over the phone

  • Work with students on incomplete applications

  • Make outbound calls to remind students of missed payments

  • Coordinate payment arrangements

  • Take inbound calls with general loan application questions

  • Basic computer literacy and typing skills

  • High School Diploma or GED required

  • Ability to pass a background check

What’s in it for you:

  • Never work a weekend!

  • Great public transit friendly location + free trax pass

  • Professional environment and growth opportunities

  • Competitive tuition reimbursement plans

  • 14.2% of income added to retirement plan (at no cost to you!)

  • Generous paid time off and paid holidays

PrincePerelson & Associates is an Equal Opportunity Employer and we do not discriminate against applicants due to race, color, religion, sex, national origin, age, disability, genetics, veteran status, or on the basis of disability or any other federal, state or local protected class. All applicants applying for U.S. job openings must be authorized to work in the United States.

PrincePerelson & Associates

We offer high-touch, high-value services. With over two decades in business as a premier recruiting firm, we have deep networks and long-standing industry connections that allow us to find and fill top roles quickly. Local by design. Because PrincePerelson is headquartered in Utah, we know the unique culture and business needs of the state. We are the first choice for anyone looking to hire, relocate, or expand in Utah. A long-term commitment. Our team has an average of 10 years experience with our company. This experience translates directly into a deep understanding of our clients objectives and a total commitment to their success. Strategic partnerships. Throughout the process of finding or filling roles, we act as a strategic partner, offering constant communication and industry insight. PrincePerelson is certified with the Womens Business Enterprise National Council (WBENC). WBENC is one of the largest third-party certifiers of businesses owned, controlled, and operated by women in the United States. This standard is the most relied upon certification of women-owned businesses. At PrincePerelson, we foster diversity in the workforce. Diversity promotes innovation, opens new channels of revenue, and creates partnerships which provide opportunities that fuel the economy. We are proud to appear on Staffing Industry Analysts list of Largest Diversity Staffing Firms in the United States.

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