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Customer Service Representative – 100% Paid Benefits + Onsite Gym

PrincePerelson & Associates Salt Lake, UT

  • Salary $14 to $16 Hourly
  • Benefits Offered Vision, Medical, Life Insurance, 401k, Dental
  • Employment Type Full-Time

Customer Service Representative – 100% Paid Benefits + Onsite Gym

$14-16/hr

Salt Lake City, UT

Do you love customer service but are tired of being on the phones? Are you ready to go into work knowing it’s not just a job but a place you can have fun with your coworkers and work alongside each other as a strong team? Are you ready to try a new industry like real estate or property management? This well-funded start up is a residential real estate platform that pairs renters with great roommates, beautiful homes, and top-of-the-line amenities in the best neighborhoods and coolest cities. We are looking for thoughtful, innovative, and enthusiastic Customer Service Representative to complete this growing Utah team. If you’re full of grit, love to solve complex problems, and have a passion for helping others, you belong on our team. We are interviewing now and can’t wait for you to apply!

More about you:

  • You have excellent written, verbal communication skills, and enjoy helping customers solve complex problems
  • You love feedback, are hungry to grow, and have ruthless accountability
  • You are a people person, enjoy building relationships, and you speak “human”
  • You are detail oriented, organizational, comfortable meeting deadlines, and can easily adapt
  • You are comfortable with computer technology; experience with data analysis and excel is a plus, though not required
  • You are empathetic, confident, and charismatic

What you will do:

  • Primarily work with customers over email, and some phone, with a variety of property management inquiries
  • Own the resident support experience from beginning to end, documenting when needed
  • Assist with triaging resident issues, partnering with other teams to solve problems when necessary
  • Create positive and helpful experiences for customers and residents by aligning with our core values: Community Obsessed, Move Fast, Build Better, Focus on Impact, Feedback Obsessed, Be an Owner

Why you want to work here:

  • Amazing time off program and world-class healthcare, dental, and vision insurance
  • Cool, casual, fast paced culture
  • Room for growth, and emphasis on employee development
  • Team happy hours, dinners, and fun events
  • Flexible schedules, competitive pay, equity options

PrincePerelson & Associates is an Equal Opportunity Employer and we do not discriminate against applicants due to race, color, religion, sex, national origin, age, disability, genetics, veteran status, or on the basis of disability or any other federal, state or local protected class. All applicants applying for U.S. job openings must be authorized to work in the United States.

PrincePerelson & Associates

Why Work Here?

Great company! Low turnover!

We offer high-touch, high-value services. With over two decades in business as a premier recruiting firm, we have deep networks and long-standing industry connections that allow us to find and fill top roles quickly. Local by design. Because PrincePerelson is headquartered in Utah, we know the unique culture and business needs of the state. We are the first choice for anyone looking to hire, relocate, or expand in Utah. A long-term commitment. Our team has an average of 10 years experience with our company. This experience translates directly into a deep understanding of our clients objectives and a total commitment to their success. Strategic partnerships. Throughout the process of finding or filling roles, we act as a strategic partner, offering constant communication and industry insight. PrincePerelson is certified with the Womens Business Enterprise National Council (WBENC). WBENC is one of the largest third-party certifiers of businesses owned, controlled, and operated by women in the United States. This standard is the most relied upon certification of women-owned businesses. At PrincePerelson, we foster diversity in the workforce. Diversity promotes innovation, opens new channels of revenue, and creates partnerships which provide opportunities that fuel the economy. We are proud to appear on Staffing Industry Analysts list of Largest Diversity Staffing Firms in the United States.
Posted: 10 days ago