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Customer Service (Payment Solutions) Representative

PrincePerelson & Associates Salt Lake City, UT

  • Salary $13 Hourly
  • Benefits Offered Vision, Medical, Life Insurance, 401k, Dental
  • Employment Type Full-Time

Customer Service (Payment Solutions) Representative

$13.25/hr.
Salt Lake City, UT

Do you need to take public transit to work? Do you love the big city? How about a professional company that offers retirement, paid holidays and a competitive tuition reduction plan? Sounds great, doesn’t it? Join our team as a Customer Service (Payment Solutions) Representative. We are looking for someone that is great with computers, has a personable nature, a strong phone presence, very detailed, self-motivated and all-around hard-working. If this describes you, apply now and join our Student Loan Processor team!

Your Actual Job Duties as a Customer Service (Payment Solutions) Representative:

  • You are on the phone, all day with student’s and hopeful students
  • You manage a high volume of calls both in and outbound
  • You will be processing payments over the phone
  • You will accurately document all call details
  • You can assist with payment planning options
  • You will utilize multiple software programs daily
  • You will check on statuses of student applications

How to be a successful Customer Service (Payment Solutions) Representative:

  • Offer a strong understanding of MS Suite
  • Be eager to learn new things
  • Attention to detail and process management
  • Have at least 1 year of customer service or call center experience
  • Must type at least 25wpm
  • Display a professional, confident demeanor at all times
  • High School Diploma or GED required
  • Ability to pass a background check

Perks for YOU:

  • Incredible retirement contributions up to 14.2%
  • Pay increase after 90 days
  • PTO and 10 paid holidays
  • Free parking or Free public transit pass
  • Internal promotion and growth opportunities
  • Never work a Saturday or Sunday
  • Huge tuition reduction offerings

PrincePerelson & Associates is an Equal Opportunity Employer and we do not discriminate against applicants due to race, color, religion, sex, national origin, age, disability, genetics, veteran status, or on the basis of disability or any other federal, state or local protected class. All applicants applying for U.S. job openings must be authorized to work in the United States.

PrincePerelson & Associates

Why Work Here?

Great company! Low turnover!

We offer high-touch, high-value services. With over two decades in business as a premier recruiting firm, we have deep networks and long-standing industry connections that allow us to find and fill top roles quickly. Local by design. Because PrincePerelson is headquartered in Utah, we know the unique culture and business needs of the state. We are the first choice for anyone looking to hire, relocate, or expand in Utah. A long-term commitment. Our team has an average of 10 years experience with our company. This experience translates directly into a deep understanding of our clients objectives and a total commitment to their success. Strategic partnerships. Throughout the process of finding or filling roles, we act as a strategic partner, offering constant communication and industry insight. PrincePerelson is certified with the Womens Business Enterprise National Council (WBENC). WBENC is one of the largest third-party certifiers of businesses owned, controlled, and operated by women in the United States. This standard is the most relied upon certification of women-owned businesses. At PrincePerelson, we foster diversity in the workforce. Diversity promotes innovation, opens new channels of revenue, and creates partnerships which provide opportunities that fuel the economy. We are proud to appear on Staffing Industry Analysts list of Largest Diversity Staffing Firms in the United States.
Posted: 10 days ago