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Customer Experience Specialist – Flexible Schedules + Great Benefits!

PrincePerelson & Associates Salt Lake City, UT
  • Expired: 10 days ago. Applications are no longer accepted.

Customer Experience Specialist – Flexible Schedules + Great Benefits

$13-$16/hour

Salt Lake City, UT

If you’re looking for a career in customer service, with a company that supports your growth, that has a fun, engaging culture, and that you will actually enjoy going to every day, then look no further. We are looking for great customer service representatives that are solutions-oriented, that have excellent listening skills, and that seek to provide an ‘above-and-beyond’ customer experience to complete our growing team. As part of the customer experience team, you will communicate with customers via phone, email and chat, triaging and solving complex problems, providing support, and answering general inquiries. We are interviewing now and can’t wait for you to apply!

More about you:

  • You’re positive, upbeat, and enjoy working with others
  • You are driven, reliable, and are comfortable with goals and metrics
  • You aim to provide top-notch customer service
  • You’re able to stay organized and on-task
  • You’re a learn-it-all, not a know-it-all
  • You have a basic knowledge of computers and a high school diploma or GED equivalent

What you’ll do:

  • Troubleshoot, triage and problem solve customer issues
  • Provide gold-standard care and service for all customers via phone, email, and chat
  • Work with a team to optimize the customer experience and think creatively to solve current and new issues
  • Collaborate internally to increase efficiency, solve problems, and drive the business forward
  • Become an expert on our brand and the backend system to deliver quality care and meet productivity goals

Why you want to work here:

  • Top of the line healthcare, vision, and dental
  • Casual, upbeat, and fun environment
  • Opportunities for growth and advancement + learning and development opportunities
  • Competitive pay, varied schedule options, and thorough training

PrincePerelson & Associates is an Equal Opportunity Employer and we do not discriminate against applicants due to race, color, religion, sex, national origin, age, disability, genetics, veteran status, or on the basis of disability or any other federal, state or local protected class. All applicants applying for U.S. job openings must be authorized to work in the United States.

PrincePerelson & Associates

We offer high-touch, high-value services. With over two decades in business as a premier recruiting firm, we have deep networks and long-standing industry connections that allow us to find and fill top roles quickly. Local by design. Because PrincePerelson is headquartered in Utah, we know the unique culture and business needs of the state. We are the first choice for anyone looking to hire, relocate, or expand in Utah. A long-term commitment. Our team has an average of 10 years experience with our company. This experience translates directly into a deep understanding of our clients objectives and a total commitment to their success. Strategic partnerships. Throughout the process of finding or filling roles, we act as a strategic partner, offering constant communication and industry insight. PrincePerelson is certified with the Womens Business Enterprise National Council (WBENC). WBENC is one of the largest third-party certifiers of businesses owned, controlled, and operated by women in the United States. This standard is the most relied upon certification of women-owned businesses. At PrincePerelson, we foster diversity in the workforce. Diversity promotes innovation, opens new channels of revenue, and creates partnerships which provide opportunities that fuel the economy. We are proud to appear on Staffing Industry Analysts list of Largest Diversity Staffing Firms in the United States.

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Salt Lake City, UT
USA

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