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Credit & Receivables Specialist

PrincePerelson & Associates Sandy ,UT
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Credit & Receivables Specialist I (Collections)

Sandy/Draper

$18 - $25/hr.

The purpose of the Credit & Receivables Specialist I is to collect past due commercial customer balances; B2B (business to business) collections. May also require collections on smaller balance commercial and residential customers

Financial Responsibilities of the Credit & Receivables Specialist:

  • Enter adjustments on customer accounts specific to write-offs, settlement arrangements, and bankruptcy claims.
  • Process one-time payments on customer accounts.
  • Add reactivation fees, bill reprint fees, and collection fee charges on customer accounts.
  • Monitor and manage charge-back notices, returned check payments, and declined credit card payments.
  • Deactivate delinquent accounts to minimize exposure and potential losses.

Major Functions/Responsibilities of the Credit & Receivables Specialist:

  • Conduct business to business collections and residential collections in adherence with the FDCPA (Fair Debt and Collections Practices Act) and internal credit and collections policies.
  • Responsible to work from manual lists, make and take outbound and inbound calls, and engage in clear and concise collections correspondence by email.
  • Handle disputes and escalations via professional communication with internal departments and negotiate payment arrangements and settlements. Work with customers in bankruptcy and probate.
  • Process payments via credit card and check by phone. Follow up calls on return payments; credit card declines, NSF check returns, credit card charge-backs.
  • Provide ample follow-up for continued collection efforts, payment arrangements and other agreements made with customers.
  • Establish credit limits and credit classifications for new and existing customers in accordance with internal procedure.
  • Compile documentation for and hand off accounts to 3rd party collection agencies.
  • Assist with additional reporting and clerical duties for the department.
  • Follow the company Code of Ethics and inContact policies and procedures at all times.
  • Communicate in an effective and professional way both internally and externally

Required Education, Experience and Specific Job Related Skills

  • Education Requirement: High School diploma is required.
  • Experience Requirement: 1-2 years of business to business collections, windows PC environment, Adobe Acrobat, Excel and MS Office products.
  • Experience Preferred: Customer service, clerical, AR accounting.

 

PrincePerelson & Associates is an Equal Opportunity Employer and we do not discriminate against applicants due to race, color, religion, sex, national origin, age, disability, genetics, veteran status, or on the basis of disability or any other federal, state or local protected class. All applicants applying for U.S. job openings must be authorized to work in the United States.

Company Description
We offer high-touch, high-value services. With over two decades in business as a premier recruiting firm, we have deep networks and long-standing industry connections that allow us to find and fill top roles quickly.

Local by design. Because PrincePerelson is headquartered in Utah, we know the unique culture and business needs of the state. We are the first choice for anyone looking to hire, relocate, or expand in Utah.
A long-term commitment. Our team has an average of 10 years experience with our company. This experience translates directly into a deep understanding of our clients objectives and a total commitment to their success.
Strategic partnerships. Throughout the process of finding or filling roles, we act as a strategic partner, offering constant communication and industry insight.
PrincePerelson is certified with the Womens Business Enterprise National Council (WBENC). WBENC is one of the largest third-party certifiers of businesses owned, controlled, and operated by women in the United States. This standard is the most relied upon certification of women-owned businesses.

At PrincePerelson, we foster diversity in the workforce. Diversity promotes innovation, opens new channels of revenue, and creates partnerships which provide opportunities that fuel the economy. We are proud to appear on Staffing Industry Analysts list of Largest Diversity Staffing Firms in the United States.

PrincePerelson & Associates

We offer high-touch, high-value services. With over two decades in business as a premier recruiting firm, we have deep networks and long-standing industry connections that allow us to find and fill top roles quickly. Local by design. Because PrincePerelson is headquartered in Utah, we know the unique culture and business needs of the state. We are the first choice for anyone looking to hire, relocate, or expand in Utah. A long-term commitment. Our team has an average of 10 years experience with our company. This experience translates directly into a deep understanding of our clients objectives and a total commitment to their success. Strategic partnerships. Throughout the process of finding or filling roles, we act as a strategic partner, offering constant communication and industry insight. PrincePerelson is certified with the Womens Business Enterprise National Council (WBENC). WBENC is one of the largest third-party certifiers of businesses owned, controlled, and operated by women in the United States. This standard is the most relied upon certification of women-owned businesses. At PrincePerelson, we foster diversity in the workforce. Diversity promotes innovation, opens new channels of revenue, and creates partnerships which provide opportunities that fuel the economy. We are proud to appear on Staffing Industry Analysts list of Largest Diversity Staffing Firms in the United States.

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Sandy, UT
USA

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