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Senior Project Manager, Integrated Care and Practice Transformation

Primary Care Development Corporation
New York, NY
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Primary Care Development Corporation (PCDC): Catalyzing Excellence in Primary Care 

Quality primary care is transformative and a cornerstone of healthy, thriving communities. PCDC, a nationally recognized 501(c)(3) community development financial institution (CDFI), catalyzes excellence in primary care through strategic community investment, capacity building, and policy initiatives to achieve health equity.

PCDC’s Clinical and Quality Partners Practice offers deep expertise in operations, staff development and growth of community-based health care. Through training, technical assistance and advisory services, the team supports organizations – including independent practices, FQHCs, physician groups, and health systems – to integrate services, expand programming, increase revenue capture and government incentives, improve employee engagement, improve quality, and streamline operations. Our work is supported by federal agencies, state governments, health plans, philanthropy, and through fee-driven contracts.

Under the direction of the Senior Director and through active collaboration with colleagues, the Senior Project Manager is expected to deliver training and technical assistance/consulting services to organizations within the health services, and public health landscape. As a key member of PCDC’s growing integrated care team, the Senior Project Manager will be expected to leverage expertise in at the following areas: integrated care, practice transformation, quality improvement, and health equity.

PCDC’s definition of integrated care is broad; this position requires knowledge of integrated care (Patient/Client and Family/Caregiver Engagement, Interdisciplinary Communication, Data Sharing, Workflow Development, Leadership alignment,) alongside a demonstrated commitment to health equity and diversity, equity, and inclusion (DEI).

This position will be fully remote, with potential to leverage the New York City office, if desired. In addition, the Senior Project Manager will have the opportunity to:

  • Support a wide array of organizations across diverse community and health care settings to achieve their goals, pursue health equity, and remain viable community assets.
  • Represent PCDC and the technical assistance/training work through conferences, national and regional webinars, and thought leadership.
  • Support the development of new services and resources to support providers to have an impact in their community.
  • Access periodic trainings from internal and external subject matter experts.

The Senior Project Manager will work to advance training and technical assistance projects that expand, improve, and transform primary care in disinvested communities. This position requires a demonstrated commitment, passion and understanding of the intersections of these initiatives with social justice and health inequity.

Responsibilities include:

  • Plan and implement integrated care, transformation, and continuous quality improvement (CQI) programs with independent practices, FQHCs, community-based behavioral health providers, health systems, departments of health, and health plans.
  • Development and delivery of virtual and in-person trainings, consultations, coaching, technical assistance, or other modalities of educational dissemination
  • Facilitate, support and/or lead work through all components of project life cycle from inception to close-out which may include assessment, workflow redesign, scoping, workflow redesign, team building and other key pillars of project management and implementation.
  • Develop training materials for clients regarding optimizing various operating metrics, improving overall patient experience, and implementing quality improvement initiatives.
  • Guide the collection of clinical, administrative, and financial data to inform continuous quality improvement initiatives
  • Manage resources to ensure goals are met on-time, on budget and within defined scope
  • Work with diverse teams – within PCDC, with the client and at health care organizations – to develop and execute improvement and implementation projects
  • Collaborate – as part of multiple teams – to accomplish goals outlined in client- and grant-funded initiatives Contribute to the project proposal and grant narrative drafting, reporting, and other responsibilities, as requested.
  • Maintain current knowledge of trends and best practices in quality improvement, program development, integration of public health, SDoH, community health, home care, oral health, vision care, behavioral, sexual, and reproductive health, HIV prevention and care, and other related subjects
  • Work with other PCDC staff to evaluate and improve the practice transformation tools and process as needed.
  • Maintain accurate and effective project work plans and programmatic reports

Position requires project-related travel, including weekends and evenings (estimated 10-15%).

Required Skills and Qualifications

  • Bachelor’s Degree in a relevant field (e.g., public health, social work, nursing, behavioral health, maternal and child health, health care administration).
  • Demonstrated experience with quality improvement initiatives
  • 3-5 years’ experience in health care delivery and/or clinical operations.
  • 3-5 years’ experience with project management/training in a health care environment.
  • The ability to collect and translate data into meaningful information through effective communication skills and reports, graphs, tables, slides, or other documents to communicate results
  • Excellent verbal and written communication skills, including public speaking (e.g., conferences, meetings).
  • Strong presentation and meeting facilitation skills for both online/virtual and in-person delivery
  • Ability to strategically and tactically organize and structure activities.
  • Excellent computer skills especially Word, Excel, PowerPoint, Outlook, and other online platforms. 


  • Experience in curriculum and training development
  • Fluency in a language or languages beyond English

We offer a competitive salary and comprehensive benefits package, including:

The salary for this position is $82K - $102K, based on experience, and we offer a comprehensive benefits package, including:

  • Medical Life Insurance - company paid
  • Voluntary Life
  • 403(b) retirement
  • Flexible Spending account (FSA)
  • Dependent Care (DCA)
  • Commuter Benefits
  • Paid Family Leave
  • Generous paid vacation and sick time


  • Paid personal days
  • Paid holidays
  • Dental
  • Short Term Disability – company paid in NY
  • Long Term Disability – company paid
  • Employee Assistance Program

The Primary Care Development Corporation (PCDC) is committed to creating and maintaining a diverse, inclusive, and authentic workplace, and we are proud to be an equal opportunity employer. We give full consideration for employment to all qualified applicants regardless of the individual’s real or perceived race, color, creed, religion, ancestry, sex, gender identity, gender expression, age, affectional or sexual orientation, national origin, genetic information, disability, citizenship, marital or familial status, veteran or military status, or any other characteristic protected by applicable law.

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Primary Care Development Corporation


New York, NY