Art Gallery - Customer Service Representative - Miami Lakes
- $16 to $17 Hourly
- Full-Time
Customer Service Representative - Art Gallery
We are hiring a English Speakers Customer Service Representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. We are looking for candidates with experience in Manufacturing processes and that feel comfortable in warehouse environments.
Schedule:
Monday to Friday 8:00am - 5:00pm or 9:00am - 6:00pm with a lunch break, some Saturdays when required.
Pay rate:
$17 per hour
Responsibilities:
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Keeping records of customer interactions, transactions, comments and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Ensure customer satisfaction and provide professional customer support.
Answering hundreds of calls daily.
Requirements:
Proven customer support experience
Strong phone contact handling skills and active listening
Strong Microsoft Outlook experience, sending hundreds of emails
Excellent english communication and presentation skills
High school diploma or equivalent; college degree preferred
Customer service representative top skills & proficiencies:
Customer Service
Product Knowledge
Quality Focus
Market Knowledge
Documentation Skills
Listening Skills
Phone Skills
Resolving Conflict
Multitask
Patience
Negotiation
Positive Attitude
Attention to Detail
People Oriented
Analysis
Problem Solving
Organizational Skills
Adaptability
Ability to Work Under Pressure
Computer Skills
Our Mission: Consistently provide client experiences focused on what they value most.
PrideStaff is a national staffing organization, delivering innovative solutions to the challenges employers face every day. Over the years, PrideStaff has been a consistent industry leader, developing technology and service processes that allow our organization to deliver superior performance. With locations across the United States, we're well positioned to partner with clients and candidates to ensure a successful match of employee talent with customer needs. When it comes to your success, we leave nothing to chance! Our Mission: Consistently provide client experiences focused on what they value most.
Address
PrideStaff
Miami Lakes, FLIndustry
Business
Website
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