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Customer Service Representative

PrideStaff- Asheville Asheville, NC
  • Posted: 10 days ago
  • $12 to $14 Hourly
  • Full-Time
  • Benefits: Vision, Medical, Life Insurance, 401k, Dental

PrideStaff is recruiting for a Customer Service Representative for a local medical equipment and supply company.

Duties and Responsibilities:

  • Gathers client information necessary to provide pharmacy or equipment services.
  • Records client complaints and forwards to appropriate personnel for action.
  • Coordinates medical equipment billing with billing department to ensure efficiency and effectiveness of care.
  • Coordinates homecare services between the company and contracted personnel.
  • Interfaces with the Customer Services Manager, the public and the staff.
  • Maintains client data in an efficient manner, provides reports when needed.
  • Participates in surveys made by authorized governmental agencies.
  • Participates in various committees of the organization.
  • Participates in community education activities as requested.
  • Participates in continuing education programs as required.
  • Participates in QI Plan as needed.

Requirements and Qualifications:

  • High School Diploma or GED
  • Associate degree in a related field preferred, but not required
  • 2 years related experience and/or training in medical services related fields
  • Spanish speaking and writing abilities preferred but not required
  • Strong interpersonal and customer service skills
  • Strong verbal and written communication skills
  • Good computer skills
  • Good organizational skills
  • Competent in usage of office equipment

Hours of Work: Monday through Friday: 8:00 am to 5:00 pm.

Staffing Done Right!

PrideStaff- Asheville

Address

Asheville, NC
USA

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