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Dispatcher Customer Service

Pride Logistics LLC
Valencia, CA
  • Posted: 18 days ago
  • $17 to $21 Hourly
  • Full-Time
  • Benefits: 401k,
Job Description

Pride Logistics is seeking an experienced and results-driven Dispatcher/Customer Service to join our energetic team. The individual in this role will provide appropriate solutions for our customers, meeting their supply chain and logistics needs, adding value as a trusted logistics advisor. Candidates for this position will be expected to prioritize customer care, creative problem-solving, and communication. In this role, you’ll be empowered and supported to manage and grow accounts by suggesting new services and expanding on existing services while focusing on specific deliverables for the client: increased efficiency, added value, maximized profitability from the supply chain.

Core Duties & Responsibilities

  • Design freight solutions and help our customers solve their supply chain challenges
  • Identify opportunities to further address customer needs with Pride Logistics’ diverse portfolio of services
  • Successfully complete day-to-day commitments
  • Collaborate with leadership to develop pricing strategies
  • Suggest and implement solutions for best course of action after identifying issues and challenges with the customer
  • Manage customer expectations through proactive communication and use of metrics
  • React to daily sales requirement in a timely and professional manner
  • Apply strong analytical and problem-solving skills

Qualifications

  • High School diploma or equivalent
  • Minimum 2 years experience in logistics
  • Computer literate of Microsoft Excel (Excel, Word, PowerPoint)
  • Ability to work flexible hours
  • Must be comfortable with different personalities and able to foster relationships to generate sales revenue

 

Skills

  • Excellent customer service and communication skills, both verbal and written
  • Aptitude for negotiation and persuasion
  • Highly motivated, determined, and target driven
  • Proven track record in the sales environment
  • Expert in time management and personal organization
  • Transportation industry knowledge and experience a plus

About Us

Pride Logistics is an independent Landstar agency providing airfreight, full truckload, full truckload, and less than truckload services nationwide. With over 45 years of experience in the industry, Pride Logistics has the know-how to facilitate direct customers and carrier partners with a cost effective shipping solution. We believe in the importance of clear and informed communication that leaves nothing to chance. We want individuals who share our core values and demonstrate a passion for what we do. Join our diverse team to have fun, solve problems, and help communities thrive.

 

Pride Logistics is an Equal Opportunity Employer.

Pride Logistics LLC

Address

25600 Rye Canyon Road

Valencia, CA
USA

Industry

Transportation and Storage

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