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Customer Service Representative

Pretium Packaging Salt Lake City ,UT
  • Expired: 27 days ago. Applications are no longer accepted.
Job Description

Custom Blow Molding/Pretium is a manufacturing company looking to add a Customer Service Specialist to assist with the demands of a growing company. CBM Packaging is willing to train the right candidate based on their experience and attitude. We view this position as the first step towards a long term career with our company. Our ideal candidate must have high energy and a positive attitude.


Other traits that a successful team member should have are:


Strong prioritization and multitasking skills, a sense of urgency, and excellent verbal and written communication. Interpersonal skills and the ability to establish rapport; building solid relationships with a wide variety of customers is critical.


Functions of the job:


  • Receive orders; input in Oracle database.
  • Communicate with and respond to customers on any open orders; visit customers as required.
  • Generate customer requested reports (i.e. Open Orders, Inventory Levels, etc.)
  • Prepare production schedules/charts and other reports as needed.
  • Monitor production to ensure timely completion of orders for shipment to customers.
  • Purchase/release raw materials to support production
  • Maintain price lists and other pertinent information (new Ids, mold listings, etc.) in main computer system.
  • Schedule/monitor shipments; print bills of lading.
  • Close orders when jobs are completed and shipped.
  • Gather data and prepare reports (sales, inventory, manufacturing efficiency, lost time, customer complaints, sales outstanding) used by customers and management.
  • Enter customer non-conformances (complaints) into non-conformance database and monitor.
  • Perform other duties or special projects as needed.



Specific qualifications for the role include:


· 1+ years proven inside sales/customer service experience.

· Ability to multi-task and prioritize

· Time management

· Strong verbal and written communication skills, including grammar.

· Ability and desire to learn new systems and processes quickly

· Strong computer skills, particularly Microsoft Suite (Outlook, Excel, and Word). Knowledge of Oracle is a plus.

· High school diploma or equivalent

· Knowledge of plastic packaging industry is a plus



We are looking for a candidate who is seeking to start a career and not just interested in a job.



Pretium Packaging

Why Work Here?

There are so many wonderful things about working for Pretium. We have flexibility hours, growth and great benefits.


1700 South 4800 West Salt Lake City UT
Salt Lake City, UT