Custom Blow Molding/Pretium is a manufacturing company looking to add a Customer Service Specialist to assist with the demands of a growing company. CBM Packaging is willing to train the right candidate based on their experience and attitude. We view this position as the first step towards a long term career with our company. Our ideal candidate must have high energy and a positive attitude.
Other traits that a successful team member should have are:
Strong prioritization and multitasking skills, a sense of urgency, and excellent verbal and written communication. Interpersonal skills and the ability to establish rapport; building solid relationships with a wide variety of customers is critical.
Functions of the job:
- Receive orders; input in Oracle database.
- Communicate with and respond to customers on any open orders; visit customers as required.
- Generate customer requested reports (i.e. Open Orders, Inventory Levels, etc.)
- Prepare production schedules/charts and other reports as needed.
- Monitor production to ensure timely completion of orders for shipment to customers.
- Purchase/release raw materials to support production
- Maintain price lists and other pertinent information (new Ids, mold listings, etc.) in main computer system.
- Schedule/monitor shipments; print bills of lading.
- Close orders when jobs are completed and shipped.
- Gather data and prepare reports (sales, inventory, manufacturing efficiency, lost time, customer complaints, sales outstanding) used by customers and management.
- Enter customer non-conformances (complaints) into non-conformance database and monitor.
- Perform other duties or special projects as needed.
Specific qualifications for the role include:
· 1+ years proven inside sales/customer service experience.
· Ability to multi-task and prioritize
· Time management
· Strong verbal and written communication skills, including grammar.
· Ability and desire to learn new systems and processes quickly
· Strong computer skills, particularly Microsoft Suite (Outlook, Excel, and Word). Knowledge of Oracle is a plus.
· High school diploma or equivalent
· Knowledge of plastic packaging industry is a plus
We are looking for a candidate who is seeking to start a career and not just interested in a job.
Why Work Here?
There are so many wonderful things about working for Pretium. We have flexibility hours, growth and great benefits.
Salt Lake City, UT