Direct Sales and Customer Success Associate
Premier Marketing & Sales Firm Philadelphia, PA
- Expired: over a month ago. Applications are no longer accepted.
We are an outsourced marketing agency looking for a full-time Direct Sales and Customer Success Associates to join our Cerritos office on a permanent basis.
You will work with our Marketing Associates and various product specialists, as well as mid-office and operations teams, to deliver a seamless and integrated experience to consumers across our client portfolio.
This role offers you the opportunity to work in a national firm that offers excellent career progression.
Provide high-quality service to each of our clients to increase customer loyalty and sales
Maintain client confidentiality at all times
Manage daily client transactions and inquiries accurately, within established deadlines, operating within our Standard Operational Procedures
Research, follow-up and resolve client inquiries and problems through effective interaction with clients, customers, and product specialists
Communicates clearly with staff in a timely and professional manner
Identify cross-sell opportunities and escalate to our sales team and product partners in order to close or provide advice to the client
Verify and maintain data quality
Clear written and verbal communication skills
1+ years of prior experience is preferred
Strong relationship management skills
Ability to adapt to a rapidly changing business and technology environment, and to utilize all available tools and resources to service clients as efficiently as possible
Business acumen in the marketing and client relations field is preferred
Must understand and comply with applicable regulations and standard operational procedures
Must ensure that all transactions are executed properly and meet compliance guidelines
This position involves direct commissioned sales, marketing, and customer service
Premier Marketing & Sales Firm
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