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Customer Service Representative

Premier Incorporated Palm Desert, CA
  • Expired: over a month ago. Applications are no longer accepted.

The CSR performs customer service and administrative functions within the branch office. The CSR must be capable of dealing with problems requiring excellent communication skills.

Duties may include scheduling of exams and events, providing statuses to customers as well as general office and clerical duties. Must have thorough knowledge of procedures applicable to our customers.

The CSR has regular contact with the customer and must be able to effectively and accurately identify and resolve client issues. Additionally, they must be able to process orders quickly and accurately. Errors cause substantial delay, disruption and customer dissatisfaction.

The CSR may also be required to complete in-office work, including a variety of insurance and healthcare products which could include, but is not limited to, drug and alcohol testing, fingerprinting, etc.

Essential Functions:

  • Provide excellent customer service to agents, applicants, customers and employees
  • Answer telephones and manage walk-in customers

Knowledge, Skills, Abilities:

  • Must be able to perform basic administrative and clerical duties
  • Excellent communication skills
  • Organization skills
  • Adaptable
  • Ability to work in a fast paced environment
  • Detail Oriented
  • Teamwork
  • Ability to work independently
  • Cross-Training
  • Multi-Tasking
  • Self-Starter

Minimum Requirements:

  • 1 year of customer service experience
  • Professional attitude and appearance

Premier Incorporated

Our company works with a government funded outreach program to distribute telecommunication devices to targeted markets. Together we identify communities and individuals who can gain immense benefits by staying connected through wireless devices. Technology plays a crucial role in today's world and Premier is working towards a better future by helping the disadvantaged stay connected with the world.

Address

Palm Desert, CA
USA