How Our Outreach Program Works
Our company is partnered with major Fortune 500 telecommunications clientele plays an important role in working to advance future generations by connecting the world through affordable wireless communications devices. Our primary objective are to identify and give outreach to the community who qualify for assistance in this program with the goal of fostering long term stability for individuals and families.
Our company needs to fill several positions within our Customer Service Division. The position requires the individual to be trained in our government funded program and know the compliance requirements for the services of our wireless devices. The representative will qualify the consumer and make sure that all documentation is cleared to be a participant in the government funded program.
Train for product terms and conditions
Familiar with competing sources for assistance
Collaborating with 5- 10 representatives
High school diploma or equivalent.
Attention to detail and commitment to program necessities
Problem solving abilities.
Comfort taking initiative to learn the data needs of the program, determine and generate corresponding data reports, and share findings on an on-going basis.
Courteous and pleasant manners.
Customer service and organization skills.
Good judgment and commitment to ensuring confidentiality of participants records.