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Account Coordinator/Marketing Specialist

Premier Business Solutions South Bend, IN

  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Premier Business Solutions (PBS)

Account Coordinator / Marketing Specialist

Who we are

Premier Business Solutions PBS is an industry-leading Sales Incentive / Loyalty / Rewards Program Services provider located in the South Bend Indiana area. Our clients include a portfolio of Big Brands and Fortune 1000 Companies.

What we are looking for

An enthusiastic, cheerful and detail-oriented professional to support the account management team’s daily activities. This position assists with managing our client accounts, participates in various client programs/projects, and oversees customer service and client communications for some of the world’s most recognized brands.

Major Areas of Responsibility

  • Candidate MUST demonstrate Expert Level Skills with MS Excel, Word, Outlook, Teams, etc.
  • Candidate MUST demonstrate Expert Level Typing Skills
  • Execute program activities including program performance analysis and reporting, claim/invoice processing and data file integration
  • Primary customer service contact, troubleshoot issues, follow-up and manage issue through completion while ensuring a positive experience for the end-user
  • Assist with budget management, billing and project quote efforts
  • Assist with the design, development and administration of client marketing campaigns, promotions and program communications including writing and editing promotional copy
  • Assist with preparation, documentation and follow-up activities related to client meetings and internal work sessions
  • Upload and schedule email content, proof emails and verify links, test email blasts
  • Participate in testing and implementation of software updates and new client applications
  • Manage service deliverables at or above contractual requirements
  • Act as backup to other team members and/or account manager as necessary
  • Participates in and contributes to internal creative brainstorm sessions
  • Develop and maintain a working-level understanding of assigned client’s industries, company culture, and products/services and competitive landscape
  • Support and maintain corporate quality standards, policies, and practices

Experience, Educations and Skills

  • Associate or bachelor’s degree preferred with minimum one-year experience in marketing, communications or client services
  • Expert Level with MS Office (Excel, Word, Teams)
  • Excellent verbal and written communication skills, and strong analytical skills
  • Ability to prioritize and manage multiple tasks with sensitive deadlines
  • Proven business, project management, customer relationship, and financial acumen skills
  • Prefer at least one-year experience in writing marketing copy (ad, product, promotional) preferably for marketing emails (primary goal of achieving specific marketing goals)
  • Adept at critical thinking and problem solving
  • Creative, resourceful and solutions-oriented
  • Able to work independently and within a team
  • Very attentive to detail with the ability to work quickly and accurately
  • Can take initiative, offer new ideas, monitor competition and describe market trends
  • Experience with an email solution (iContact, Constant Contact or similar)
  • Eager to learn and invest the time to become proficient with new software to support the business (Smartsheet, Canva, Vennage, Adobe Photoshop, InDesign, Illustrator)
  • Energetic, enthusiastic with an overall positive outlook (we have fun here, we want you too also!)

Qualities We Love

Magnetic, positive energy

Consistent work ethic

Proactive solution seeker

Committed to team success

Transparent with a strong moral compass

What We Offer

PBS offers a fun and fast-paced work environment with opportunities for personal and career growth. You will work with some cool brands and have an impact on driving program strategy and ultimately defining industry trends – not just following them. We offer competitive wages, medical/dental/vision insurance plans, 401K, paid vacation, and a friendly, hardworking, casually attired environment.

 

Job Type: Full-time

Pay: $35,000.00 - $42,000.00 per year

 

Premier Business Solutions

Why Work Here?
Great company, clients and team members with an opportunity for growth.

Address

3202 N Kenmore St

South Bend, IN
USA

Industry

Business

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