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Janitorial Relationship Manager (Entry to Mid-Level)

Premier Building Maintenance Wixom, MI
  • Posted: over a month ago
  • $20 to $25 Hourly (plus commission)
  • Full-Time
  • Benefits: medical, vision, dental
Job Description

 

PBM is a leading facilities services company serving properties throughout Michigan

Since 1991, our 100+ professionals have proudly served small, medium and large businesses throughout our service territory. We provide a range of direct and managed services including commercial janitorial, window washing, floor maintenance services, carpet & upholstery cleaning, maintenance services, and consumable supplies.

We are currently seeking qualified, professional, and experienced professionals to join our team as a Janitorial Relationship Manager. This person will be required to travel to client properties to ensure work is being executed in accordance with client and company expectations. This person hold a key role in ensuring the satisfaction of our customers, employees, and contractor partners.

Work Shift:

  • Days - 9am - 5pm
  • Some weekend work may be required, as necessary

Key Responsibilities:

  • Conduct quality assurance activities which include, but may not be limited to: performing quality inspections, performing work performance/expectation audits, and solicit direct customer feedback
  • Proactively drive top-line revenue growth through prospecting, fostering referral sources, and broadening existing relationships
  • Interface with all customers, vendors and employees in a courteous, helpful, and professional manner
  • Work collectively with customers, vendors and/or employees to resolve any work/contract deficiencies
  • Coordinate and manage special projects and new client engagements, as necessary
  • Proactively communicate with customers, employees, and vendors in a clear, concise and timely manner
  • Actively foster and improve the company's brand, image and perception

Minimum Qualifications:

  • 5 - 7 years in a B2B Account Management, Relationship Management, or Project Management role is highly preferred
  • 3 - 5 years experience interfacing directly with customers, employees and vendors is required
  • Prior experience in facilities services management and/or commercial janitorial services is preferred
  • Must have reliable transportation, a valid driver's license, and ability to frequently travel within the Southeastern Michigan region
  • Must have strong written and verbal communication skills
  • Must have strong technical skills and able to learn and use prescribed technology such as email, smart phones, and various Microsoft applications
  • This is a highly visible position, the qualified candidate must be punctual, responsible, respectful and hard-working
  • Must be willing to submit criminal and background check

What we Offer

  • Competitive compensation plus commission
  • Opportunities to grow, learn, and advance
  • Flexible work arrangements (i.e. work remotely)
  • Company paid cell phone, laptop/tablet
  • Healthcare and mileage reimbursement program
Company Description
For over 25 years, Premier Building Maintenance has served small, medium and large commercial organizations throughout the Midwest. As a locally owned and operated company, we are committed to being a force of positive change in the lives of our employees and communities we serve

Premier Building Maintenance

Why Work Here?

Strong, stable company, ample opportunities for advancement, we treat our employees like family

For over 25 years, Premier Building Maintenance has served small, medium and large commercial organizations throughout the Midwest. As a locally owned and operated company, we are committed to being a force of positive change in the lives of our employees and communities we serve

Address

28265 Beck Rd. Wixom
Wixom, MI
USA

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