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Client Services Coordinator

Preferred Home Health Care & Nursing Services Galloway, NJ
  • Expired: 23 days ago. Applications are no longer accepted.

TITLE OF POSITION: Client Services Coordinator

TITLE OF IMMEDIATE SUPERVISOR: Client Services Manager

DUTIES OF POSITION

1. Responsible for the coordination of client visits, maintenance and upkeep of scheduling records and logs

2. Staffing coordination duties include accurate and timely communication of scheduling changes between office and field staff

3. Act as a liaison with clients and scheduled person to communicate changes and needs.

RESPONSIBILITIES OF POSITION

1. Maintains a current client roster with necessary information

2. Update schedule software and applicable logs and information

3. Prepares weekly schedule for field staff and provides copies for distribution

4. Monitors, controls and updates schedule changes

5. Checks compliance of visits done, brings any scheduling problems to supervisor’s attention immediately

6. Assist in taking telephone referrals, takes required information and distributes to the appropriate personnel

7. Assist in relaying messages to field staff, office staff and management regarding scheduling needs

8. Supervise the scheduling of replacement workers as needed and the input of the scheduling information

9. Advises appropriate clinical staff of new cases and the personnel who will complete the schedule

10. Perform other duties as assigned in a professional matter

JOB CONDITIONS

1. Position is stressful in terms of meeting deadlines

2. It requires minimal lifting of office records and printouts

3. Ability to handle on-call schedule which is after work hours

4. The ability to utilize a PC, calculator, multi-line telephone, and other office equipment

5. The ability to communicate well, both verbally and in writing

QUALIFICATIONS

1. High school diploma or equivalent

2. At least 2 years of scheduling experience or other related field

3. Preferably an Home Health background

4. Should be a skilled organizer with ability to multitask

5. Must possess light secretarial skills and have a polite telephone manner

6. Customer service orientated

Cover Letter is preferred but not required.

Preferred Home Health Care & Nursing Services

Why Work Here?

Providing compassionate one-on-one nursing services since 1987!

For over 30 years, Preferred Home Health Care & Nursing Services, Inc. has been providing compassionate and dependable medical and non-medical home health care services throughout New Jersey, Pennsylvania, and Delaware. Through our quality care, we help our clients with the medical, physical, and emotional strain that comes when home health care is needed the most.

Address

323 E. Jimmie Leeds Road Bldg 700 Suite 722 Galloway NJ 08205
Galloway, NJ
USA

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