General Manager - In Home Care Services

PreferHome, a leading provider of personalized in-home care services for seniors, is seeking an experienced and dynamic General Manager to lead our team and drive the growth of our business. As the General Manager, you will be responsible for overseeing operations, ensuring exceptional client care, and strategically expanding our market presence. If you are passionate about making a positive impact in the lives of seniors and possess strong leadership and business acumen, we invite you to join our dedicated team.

Responsibilities:

• Develop and execute strategic plans to achieve business objectives, drive revenue growth, and expand market share while upholding PreferHome's commitment to personalized care.
• Provide oversight of day-to-day operations, including client assessments, caregiver management, scheduling, and quality assurance, to ensure service delivery meets the highest standards of excellence.
• Lead, inspire, and mentor a diverse team of professionals, fostering a positive work culture, promoting professional development, and maintaining high employee morale.
• Build and maintain strong relationships with clients, their families, and referral partners, ensuring exceptional customer satisfaction, addressing concerns promptly, and proactively identifying opportunities for service improvement.
• Identify and pursue new business opportunities, establish strategic partnerships, and develop referral networks to expand PreferHome's client base and increase revenue.
• Ensure compliance with all relevant regulations, industry standards, and internal policies, implementing quality assurance measures to continuously improve service delivery and client outcomes.
• Manage the financial performance of the company, including budgeting, forecasting, and monitoring key financial indicators, while optimizing resource allocation and controlling costs.

Qualifications:

• Bachelor's degree in Business Administration, Healthcare Administration, or a related field (Master's degree preferred).
• Proven experience in a leadership role within the healthcare, home care, or senior services industry.
• Strong business acumen with a track record of achieving financial and operational targets.
• Excellent leadership and communication skills, with the ability to inspire and motivate a diverse team.
• In-depth knowledge of healthcare regulations, compliance standards, and best practices.
• Exceptional interpersonal skills with a client-focused approach.
• Proven ability to drive business growth, develop strategic partnerships, and expand market presence.

We offer a competitive salary package, comprehensive benefits, and a supportive work environment focused on professional growth and development. If you are passionate about making a difference in the lives of seniors and possess the qualifications and skills mentioned above, we encourage you to apply for this exciting opportunity. Join us at PreferHome and be part of a team dedicated to providing exceptional in-home care services to seniors.