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Customer Care Agent - Chat/Email - 2-11PM Shift

Precision Recruiting Solutions Group, LLC Pittsburgh ,PA
  • Posted: 1 day ago
  • $12 Hourly
  • Temporary
Job Description

Job Title: Customer Care Agent - Chat/Email

Position Location: Work from home (remote) but MUST be local to Pittsburgh, PA

Pay Rate: $12/hour with potential contract completion bonus

Work Schedule: Friday – Tuesday (off Wednesday & Thursday), Shift is 2:00 pm – 11:00 pm with one-hour lunch

Start: 11/2/2020 – 12/19/2020

Agent Expectations

· Handle inbound customer service emails and live chats

· Holidays and weekends throughout the contract are required

· Agents complete one week of onboard training (40 hours)

· Part-time hours (30/week) prior to Thanksgiving week, Full-time hours (40/week) from Thanksgiving week through the end of the engagement

· Work from home using supplied equipment and applications

Position Requirements

· Qualified agents must have strong computer skills to navigate CS systems and online Knowledge Base. Must have strong typing skills to efficiently manage emails, live customer chats, and internal communications.

· Contractors must have internet access that meets the requirements of 12mbps download/2mbps upload. A direct connection with Ethernet cable is required and Wi-Fi is not supported.

A RESUME IS REQUIRED WITH YOUR APPLICATION TO BE CONSIDERED. YOU MUST BE LOCAL TO PITTSBURGH, PA.

Company Description
Precision Recruiting Solutions Group® is one of the fastest-growing professional services firms based in Pittsburgh, PA, with an additional office in Dallas, TX. PRSG® is a staffing and solutions partner providing organizations with talent acquisition services and recruitment strategy development and execution. We specialize in providing qualified talent on a contract, contract to hire, direct hire, and project basis within the Accounting, Finance, and Human Resources verticals across a variety of industries.

Our goal is to become a strategic business partner with our clients by aligning current and future staffing requirements with the organization’s mission, corporate goals and initiatives. Most importantly, we aim to be a trusted career counselor to our candidates by providing them a service designed to respect their personal and professional goals. All of this is achieved by the development of a mutually agreed upon strategy aligning our client’s, our candidate’s and PRSG’s goals resulting in a timely, effective and accurate match.

Precision Recruiting Solutions Group, LLC

Why Work Here?

Our goal is to listen to you and find you the RIGHT opportunity!

Precision Recruiting Solutions Group® is one of the fastest-growing professional services firms based in Pittsburgh, PA, with an additional office in Dallas, TX. PRSG® is a staffing and solutions partner providing organizations with talent acquisition services and recruitment strategy development and execution. We specialize in providing qualified talent on a contract, contract to hire, direct hire, and project basis within the Accounting, Finance, and Human Resources verticals across a variety of industries. Our goal is to become a strategic business partner with our clients by aligning current and future staffing requirements with the organization’s mission, corporate goals and initiatives. Most importantly, we aim to be a trusted career counselor to our candidates by providing them a service designed to respect their personal and professional goals. All of this is achieved by the development of a mutually agreed upon strategy aligning our client’s, our candidate’s and PRSG’s goals resulting in a timely, effective and accurate match.

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