Customer Service Representative

The Receptionist position will involve answering multiple phone lines, providing customer service to agency customers, greeting office visitors throughout the day, drafting letters & reports, and other additional clerical duties as directed by the agency owner or associates.

Paid Holidays

Bonus Opportunities

Weekends Off

Holidays Off

Paid Vacation

Career Development & Growth

Professional Work Environment

• Process customer policy change requests.
• Take premium payments from customers.
• Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
• Return all phone messages promptly
• Provides on-going support to insurance clients as needed.

Possess an upbeat, positive and enthusiastic attitude.

Be a great self-starter with a sense of urgency.

Proficiency to multi-task, follow-thru and follow-up.

Confident, self-starter who works well independent

A Property & Casualty license is preferred but will train

Career minded vision.

Strong communication skills, both oral and written.

No insurance experience required but must be willing to learn

Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.

Possess an upbeat, positive and enthusiastic attitude.

Be a great self-starter with a sense of urgency.

Excellent Communication/interpersonal skills.

Professional phone etiquette.

Career minded vision.

Excellent Spelling and Grammar skills.

Great Customer Service Skills.

Works well with other employees and is a team player with a positive attitude.

Strong work ethic and leadership skills.

No insurance experience required but must be willing to learn