Skip to Main Content

Call Center Representative

Practice Management Resource Group
Burbank, IL
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Call Center Representative - Full Time Permanent Position - High Volume Call Center

If you have Customer Service Skill and experience in a call center environment - This may be a wonderful opportunity for you!

Summary of Duties: Responsible for superior customer service by answer phones and addressing patient inquiries. Resolve billing issues using processes and maintain/log account information.

Skills Required:
· Ability to work proficiently and efficiently on a timely manner under pressure

· Ability to effectively communicate by phone and in writing

· Superior attention to detail

· Strong customer service, organizational and follow-up skills

· Ability to multitask in a fast pace environment

- Great listening and communication skills

· Data entry skills

· Proven track record of customer service skills


Essential Qualifications:
· Previous experience in medical industry preferred

- Handling high volume calls

- Bilingual/Spanish a plus

· Understanding of collection rules and regulations

· Some knowledge of Current Procedural Terminology (CPT) coding, billing and reimbursement

for commercial insurance, Medicaid and Medicare

· Understanding of medical billing and medical terminology (Hospital and Physician)

· Proficiency with Microsoft Excel, Word, Outlook, and Medical Billing systems preferred


Company Description
PMRG is a third party medical billing facility.

Practice Management Resource Group

Why Work Here?
We recognize that our people are fundamental to the success of PMRG. Great Benefits. Team Atmosphere

PMRG is a third party medical billing facility.


18670 Graphics Drive

Burbank, IL
60459 USA



View all jobs at Practice Management Resource Group