Senior Program Manager

Senior Program Manager

Powur PBC

As the first 100% cloud-based solar energy provider, Powur is the fastest growing national residential solar company. With more than a 1,000% year-over-year growth in 2020, a spot of 61 on Inc 5000 list in 2021, and two record-breaking crowdfunding rounds in 2017 and 2021, Powur is poised to continue to break records as we help homeowners choose clean, reliable energy and empower our sales professionals and installers to thrive in the solar industry leveraging our innovative platform. We attribute our growth directly to our team. We consistently hire dynamic, innovative and hard-working people who work tirelessly in support of our mission to accelerate the adoption of clean energy worldwide.

We are seeking a seasoned Program Manager to help us build the Design & Engineering team of the future. The core focus of this role is to successfully bring operational maturity to our design & engineering organization through innovative technology platforms, error-proof processes, excellent resource documentation, and a high-performing design & engineering team. A successful Program Manager will strengthen current programs along with launching new programs to build a world-class homeowner, seller, and install partner ecosystem.  

Our culture is fast-paced, innovative, collaborative and dynamic. When you join Powur, you join a team of people who find a way and think and act like owners because every employee of Powur has an opportunity to participate in ownership of the company. The right candidates are passionate about making things work extraordinarily well and ready for the challenge of our next round of continued and sustainable growth.

Responsibilities include but are not limited to: 

• Develop, launch, and monitor the success of innovative programs 

• Curate resource and training libraries for efficient and error-proof operation

• Foster cross-functional collaboration to ensure goal alignment and execution

• Support standard operating procedure development, updates, and dissemination 

• Build effective homeowner, seller, and cross-functional communication channels and protocols

• Scope & provide digital requirements to enable software development and automation

• Facilitate the root cause identification and minimization of systemic friction points

• Cultivate continuous improvement through direct feedback from external and internal stakeholders

• Craft and publish ongoing newsletters, reports, and leaderboards

• Design and administer contests and incentive programs

• Capture case studies to showcase performance and best practices

• Develop FAQ’s for increased efficiency of communication and self serve support

• Build and maintain design standards, tools,  processes, and databases

• Innovate training development and coordination for team members 

• Provide strategic guidance to management regarding trends in product quality, installation quality, installation performance, failed inspections and customer satisfaction

Qualifications & Attributes: 

• 3+ years experience in residential solar system design

• 3+ years in a project or program management role overseeing various cross-functional projects

• innovative, creative, optimistic, and customer-centric

• This position is FULLY remote so the ability to be highly successful in a virtual/remote work environment is essential

• A passion for solar and desire to be a key team member in a game changing solar company

• Acts like an owner and takes initiative with a results-oriented mentality

• Expert communication skills, both verbal and written

• High proficiency in  productivity software e.g. MS Office Suite, Adobe Suite, and/or GSuite.

• Experience with CRM or project management systems such as Zoho, MS Dynamics, Salesforce, Hubspot, Podio, etc.

• Experience with Business Intelligence software such as Tableau or Power BI, etc.

• Ability and appetite to invest in self and others to maximize personal growth

Compensation & Benefits: 

• Salary: $70,000-$95,000 depending on experience

• Stock Option Plan: Equity plan ownership in one of the fastest growing national solar companies

• Health Benefits: Medical, Dental & Vision

• Paid Holidays

• Paid Vacation and Sick Leave

• 401(k) plan