Positive Solutions Management Group is one of the fastest growing customer service and customer acquisition outsourcers with locations across the area. Our rapid growth has created great opportunities for our employees, clients, and the many communities that we call home.
- We have our own in house leadership development programs
- Opportunities for individuals to join a company where they can enjoy their work day
- 100% of our management team is promoted from within our organization.
- Opportunities to provide excellent levels of service to the clients we support and to thousands of customers daily
- We believe in recognizing individual employees for their contributions and achievements
- Opportunities to grow and develop the career in management or leadership that individuals really want
Educational Requirements:
- High School Diploma
- College preferred
Experience and Skills:
- 1-2 years customer service or sales experience – restaurant or hospitality experience included
- Ability to remain highly motivated in a service and sales environment
- Creative thinker and problem solver
- Highly energetic with motivation to appreciate customers and other team members
- Multi-task oriented
- Excellent active listening and interpersonal skills
- Confident and positive attitude expressed with a genuinely sincere tone
- Adaptive to change
- Excellent oral and written communication skills with emphasis on probing
- Ability to lead a conversation
- Demonstrate personal responsibility (i.e., attendance, punctuality, ownership of day-to-day activities)
WE DO NOT PARTICIPATE IN DOOR TO DOOR, B2B, OR TELEMARKETING!
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