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Office / Shipping Manager

Portland Bee Balm Portland ,OR
  • Expired: 28 days ago. Applications are no longer accepted.
Job Description

Office and Shipping Manager

Portland, OR 97202


Salary: $40,000.00 to $45,000.00 /year


Portland Bee Balm is looking for an Office / Shipping Manager. We are a small lip balm company located in inner SE Portland. This position covers a lot of important responsibilities, including:

Developing and writing shipping protocols to meet a variety of customer requirements (both domestic and international)
Processing and printing wholesale and website orders through Quickbooks
Printing shipping labels and packing orders for shipment

Receiving payments against open invoices in Quickbooks
Paying all bills
Planning team building events and monthly meetings
Filling out paperwork
Contacting customers about past due invoices (accounts receivable)
Inventory tracking and ordering of all supplies related to office and shipping/fulfillment

Customer Service:
Responding to customers and vendor questions by email/phone
Responding to wholesale inquiries and donation requests
Calling some select wholesale customers to see if they’re in need of a product reorder
Answering the main office phone and assisting customers with their needs

What we’re looking for:

The ideal candidate will have experience with the tasks listed above. A good understanding of Quickbooks (desktop) and all of the related tasks (processing orders, shipping protocols, receiving payments, running reports) is highly preferred. This person interacts with our customers more than any other position on the team so they must be organized, friendly, and professional. They keep track of many important numbers relating to the company’s financials therefore attention to detail is incredibly important. The job is varied, doing many different tasks within a day/hour, so you’ll need to be able to transition quickly from one task to another. Having previous experience working in a similar environment would be beneficial. You must be a no-look typist of at least 55 WPM with the ability to take notes while on a call with a customer.

Who we are:

We are a small team of nine individuals, working together to make lip balms in the best way possible, with the highest quality ingredients we can source. We care about each other, our customers, our vendors, our local community, and the planet. We strive to evaluate the impacts of all our decisions with care. We have an employee profit share and open-books policy, meaning all company financial information is shared with every employee. We are a growing company and are looking for someone who is excited to grow with us and to be a part of what we’re building.

Compensation and Benefits:

Full-time M-F
$40-45K, depending on experience
Company-matched retirement plan
Health insurance benefit
Paid vacation
Transportation benefit
Paid family leave
Paid employee volunteer time

To apply, please send us an email (colin at portlandbeebalm dot com) with your resume and a cover letter explaining why you are applying and why you would be successful in the position. Please make the subject line of your email exactly - PBB Office/Shipping Manager. In your cover letter please include one thing that you are personally passionate about unrelated to this position.

Portland Bee Balm


4784 SE 17th Ave. Suite 112 Portland
Portland, OR
97202 USA