Skip to Main Content

Food and Beverage Manager

Portage Country Club
Akron, OH
  • Posted: over a month ago
  • $23 to $25 Hourly
  • Full-Time
Job Description

Portage Country Club seeks a dynamic leader with a keen eye for detail for our Food & Beverage Manager role. The Assistant Clubhouse Manager coordinates and oversees all Food & Beverage Services-related club and banquet functions and improves club morale by providing an individualized experience to each member and consistent leadership to our team members. Portage Country Club offers year-round Food and Beverage services in multiple dining settings and hosts banquets and private events, golf tournaments, swim team events, and tennis programming.

Essential Job Duties:

As the Food Beverage Manager at Portage Country Club, you will:

  • Create and nurture positive member relationships, displaying a pleasant, outgoing, and caring personality and a professional style of dress and personal grooming.
  • Hire, train, and supervise dining room team members. Offer guidance and mentorship through frequent team and individual meetings.
  • Lead by example to motivate and empower team members to take on individual responsibility through pre-function meetings, hands-on training, delegation, support, and follow-through.
  • Work closely with the Banquet Director, Executive Chef, and House Staff to coordinate all room and food and beverage set-up, staffing, and billing requirements.
  • Develop detailed plans for set-up and service execution for each event and direct staff through pre-function meetings to assure that the standards of service, excellence, and total member satisfaction are achieved.
  • Develop and modify Wine List and Mixed Drink offerings.
  • Maintain Daily F&B Report to include sales covers, team member calls off and tardiness, service and food and beverage quality, and suggestions to improve shortcomings.
  • Keep an inventory of dining room items including silverware, coffee pots, water pitchers, salt and pepper shakers, sugar bowls, etc., and recommend replacement as needed.
  • Work closely with the laundry and housekeeping department to assure that linens and facilities are in pristine condition.
  • Report any broken or non-functioning equipment to Repairs & Maintenance personnel.
  • Greet and seat members and guests entering the dining rooms, make sure they have a menu and are assigned a server, and note the individual preferences of the member.
  • Remain cognizant of the pace of service for each table/party to ensure each member’s dining experience is seamless, efficient, and enjoyable.
  • Check in with members and guests to inquire about their dining experience, address any complaints regarding food or services, and approve all exchanges or returns of food.
  • Invite departing members and their guests to return.
  • Make sure that all pricing and charges are recorded accurately to the correct member’s account.
  • Ensure that the high standards of PCC regarding uniform appearance, hospitality, cleanliness, and service in all dining areas are achieved by all personnel, individually and collectively.
  • Ensure that proper set up, side work, closing, cleaning of all dining, service, and kitchen service areas are completed to standards/expectations and in compliance with checklists.

Physical Requirements:

  • Must be able to stand and continuously move for the duration of a regular shift.
  • Must be able to maneuver, bend, twist, pivot, and navigate stairs.
  • Must be able to lift up to 25 lbs. or more.

Educational and/or Experience Requirements:

  • At least one year experience working in a hospitality or private club setting preferred.
  • At least one year in a leadership role preferred.
  • Exemplary customer service skills.
  • Strong written and verbal communication skills.
  • Excellent organizational skills and attention to detail.
  • Ability to create an environment that cultivates teamwork and camaraderie among team members.
  • Experience with using computers and familiarity with point-of-sale systems.
  • Overall understanding and knowledge of Food & Beverage Services.
  • Candidate is highly encouraged and provided opportunities to develop professionally through CMAA or similar organizations.

Date Position Available:

ASAP

Portage Country Club

Address

Akron, OH
44303 USA

Industry

Food

View all jobs at Portage Country Club

What email should the hiring manager reach you at?

By clicking the button above, I agree to the ZipRecruiter Terms of Use and acknowledge I have read the Privacy Policy, and agree to receive email job alerts.