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Account Manager

Porch
Irving, TX
  • Posted: over a month ago
  • Full-Time
Job Description

Porch Group is a family of technology and SaaS companies that offer innovative software and service solutions to more than 20,000 companies across the country.

Our mission is to completely transform the way people buy, sell, move, and manage their homes throughout their home journey. Sure, it's a tall order to transform a $320 billion industry, but we're already well on our way. Since we were founded in 2012, we've stuck to our values and our commitment to foster a "No Jerks, No Egos" culture, which is a big reason we've gone from a scrappy startup to a Nasdaq-listed company and the industry-leading partner for the home in less than eight years.

At Porch, no two days will ever be the same and you'll have the opportunity to help solve big problems, with a refreshing balance of team support and ownership of your work!

The future is bright for the Porch Group, and we'd love for you to be a part of it as our Account Manager.

What You Will Do

  • Act as the main point of contact in all matters relating to client concerns and needs
  • Build and strengthen client relationships to achieve long-term partnerships
  • Maintain accurate client records, keeping track of any contract updates and renewals
  • Work with sales and other internal teams to develop strategic marketing plans and ensure KPIs are being met
  • Recommend cross sell opportunities and make introductions
  • Work closely with CS and training to prevent churn
  • Develop a thorough understanding of our products and service offerings to better upsell and cross-sell to clients

What You Will Bring

  • 3 years professional experience in an account management role
  • Ability to multitask and juggle several responsibilities simultaneously
  • Strong written and verbal communication skills
  • Good attention to detail and organizational skills

What's next?

Submit your application below and our Talent Acquisition team will be reviewing your application shortly! If your resume gets us intrigued, you can expect a call from us over the next couple business days. After that, we will invite you to another 2 or 3 video interviews. What's important to call out is that we want to make sure not only that you're the right person for us, but also that we're the right next step for you, so come prepared with all the questions you have!

Porch is committed to building an inclusive culture of belonging that not only embraces the diversity of our people but also reflects the diversity of the communities in which we work and the customers we serve. We know that the happiest and highest performing teams include people with diverse perspectives that encourage new ways of solving problems, so we strive to attract and develop talent from all backgrounds and create workplaces where everyone feels seen, heard and empowered to bring their full, authentic selves to work.

Porch is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable laws, regulations and ordinances.

Porch

Address

Irving, TX
USA

Industry

Business

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