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Healthcare Customer Service Rep TEMP- REMOTE!

PophealthCare Remote, OR

  • Expired: over a month ago. Applications are no longer accepted.
Job Description

At PopHealthCare, our mission is simple - to lead the effort in reimagining how healthcare is delivered. We are bold innovators, dedicated to making a difference and we hire wicked smart people. We need sharp and nimble ENERGETIC & ENTHUSIASTIC Outreach Specialists! Can you turn a "no" to a "yes"!? If so, we want to hear from you! THIS POSITION IS TEMP AND WILLL RUN APPROXIMATELY THROUGH SPRING W/POTENTIAL FOR HIRE based on performance.

Position Summary

With appropriate knowledge of PopHealthCare’s services and processes, an Outreach Specialist works to deliver the highest level of quality service to our members. They are responsible for motivating, educating, and promoting preventative healthcare services and benefits at no-cost to our members. We help schedule member appointments for Telehealth & In Home Assessments.

• Outbound Calls / Sales Experience

• Ability to Rebuttal/Overcome Objections

•Through a high-volume call center and fast-paced work environment, primary tasks include (but are not limited to):

•Conducting outbound calls to provide insight and education regarding services available to target member groups.

•Possessing core outbound customer service skills and sales techniques to encourage members to enroll in home-health screenings.

•Assist with inbound inquiries and requests, documenting and updating member accounts, and scheduling systems accordingly.

•Working in established guidelines: this position is responsible for delivering superior service to ensure

•Manage high volume of outbound and inbound calls in a timely manner members receive the excellent customer service that they deserve

•Must work on multiple platforms simultaneously, including but not limited to Five9, Outlook, Sharepoint, EMR, MS Teams,

PopHealthCare provides excellent onboarding training to prepare our team members and ongoing support to advance their careers. If you like to provide excellent customer service in a telephonic environment, please apply today to join our fast growing team! At this time we are of course working safely and REMOTELY but we do hope to return to our offices at some point.

Training hours are Mon-Fri 9am-5:30pm for their first week on the job.

Company Description
At PopHealthCare, our mission is simple - to lead the effort in reimagining how healthcare is delivered. We are bold innovators, dedicated to making a difference and we hire wicked smart people! We need sharp and nimble people to join our growing team!

PophealthCare

At PopHealthCare, our mission is simple - to lead the effort in reimagining how healthcare is delivered. We are bold innovators, dedicated to making a difference and we hire wicked smart people! We need sharp and nimble people to join our growing team!

Address

Remote, OR
USA

Industry

Business

View all jobs at PophealthCare