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Popeyes/ HZ Ops Holdings, LLC Springdale, AR
  • Expired: over a month ago. Applications are no longer accepted.

We are looking for a Restaurant General Managers who models servant leadership while delivering exceptional results through others. They provide an engaging environment for restaurant teams and the guest; while focusing on delivering operational excellence. Popeyes Restaurant General Managers invest their time in developing servant leaders; creating memorable experiences; being a brand champion; managing administration; and maintaining the facility. Popeyes Restaurant General Managers consistently keep our brand promises, inspire their teams and deliver great results.

Essential Functions

  • Develop Servant Leaders-Puts your people and restaurant first-not yourself

  • Create Memorable Experiences-Creates a service experience so good the guest can’t wait to come back to Popeyes

  • Brand Champion-Serve as the face and voice of the brand in the restaurant and community

  • Administration-Maintains the balance between providing a high quality employee and guest experience, and achieving financial goals

  • Maintain facility-Ensures the restaurant is a safe, sanitary and appealing place for everyone


  • Shows compassion, care and concern for the team through behaviors, actions and decisions

  • Engages the team in regular one on one meetings and performance management discussions

  • Creates the right environment and sets the team up for success by providing ongoing communication and the tolls to get the job done

  • Coaches and motivates the Assistant Managers and the team

  • Recruits and develops talent

  • Demonstrates commitment to goals and inspires others to deliver superior performance

  • Serve as a role model to create memorable guest experiences

  • Sets clear expectations and holds team accountable for delivering brand service behaviors

  • Takes actions to solve and celebrate guest feedback

  • Regularly observes the team and operations from the guest perspective and celebrates or coaches accordingly

  • Serves as the local representative of Popeyes to the community by sponsoring or participating in events

  • Builds and leverages community relationships to drive business and maximize catering program opportunities in the community

  • Champions and implements company-wide promotions, product launches and product samplings

  • Develops sales forecast and creates schedules to ensure Quality, Service and Cleanliness (QSC) will be met

  • Monitors business: previous day numbers, schedules, cash shortage concerns, and HACCP Logs

  • Reviews inventory efficiencies to create product orders

  • Controls food and equipment inventory, conducts daily and weekly inventory counts, keep records and monitors food cost

  • Creates, communicates, implements and follows up on operations and financial action plans

  • Analyzes sales and labor during and after each shift; makes adjustments to labor as needed

  • Maintains Brand operating standards for product procedures, cleanliness standards and service expectations

  • Monitors and maintains compliance with health, safety, cleanliness, security and fire standards and regulations

  • Identifies problems, conducts high-level troubleshooting and seeks maintenance support for restaurant equipment

    Required Education and Experience

  • Must have a high school diploma or equivalent

  • Minimum of 3 years management experience

    Additional Eligibility Qualifications

  • Excellent people leadership and guest service skills required

  • Demonstrated restaurant/retail operations knowledge

  • Ability to work in a fast paced environment

  • Recruit and develop the skills and ability of the team

  • Highly organized with the ability to plan for, execute and monitor business performance

  • Ability to communicate effectively with guests, team members and Above Restaurant Leaders

  • Ability to resolve issues in compliance with Popeyes standards

  • Available to work all shifts, weekends and holidays

    Physical Demands

  • Must be able to lift up to 50 pounds of force frequently to move objects

  • Ability to carry products/boxes and miscellaneous items weighing no more than 50 pounds

  • Consistently handles product preparation

  • Ability to kneel and follow proper lifting procedures

  • Consistently lifts for product preparation, stocking and inventory

Apply To:

or Visit Us At Our Hiring Stores

538 E. Robinson Ave. Springdale AR

5780 W. Sunset Ave. Springdale AR

Popeyes/ HZ Ops Holdings, LLC

Why Work Here?

We provide an engaging environment for restaurant teams and the guest; while focusing on delivering operational excellence.

The Popeyes® brand was founded in New Orleans, Louisiana in 1972 and is the world's second largest quick-service chicken concept.


Springdale, AR