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Community Outreach Coordinator

Ponce Bank Westchester County ,NY
  • Posted: over a month ago
  • Full-Time
  • Benefits: medical, vision, 401k, dental, life_insurance
Job Description

Impact

Creates value and reputation to the Bank through community activities.

Responsibilities

Responsible for promoting and coordinating community activities, to help accomplish Ponce Bank’s mission.

Essential Functions:

  1. Measures community impact through an analysis of the CRA and Community Affairs event participation matrix (Hours, #'s staff members, #'s organizations, # people impacted (attendees) and provides monthly reports to SVP/Chief of External Affairs officer.
  2. Coordinates, tracks, and identifies potential CRA/ CA/Community Development Events.
  3. Keeps abreast of changes in the communities the Bank serves to work with community entities and identifies Community Development resources.
  4. Coordinates event support with BDM’s and Marketing department (needs: Table, tents, chairs, banners, flyers, etc.)
  5. Sets, monitors, and works through the achievement of community event goals based on the Community need in the areas we serve.
  6. Be a liaison between the Director of Non-Profit Services, the Community, and the Bank in order to manage projects that impact and empower the communities we serve.
  7. Have an active presence in the community by participating in events, with the objective to promote the bank brand and create new connections with the communities we serve.
  8. Maintains a database of all community organizations and their contact information.
  9. Creates an annual action plan in order to improve CRA and Community Affairs efforts.
  10. Builds Ponce’s brand through community activities.
  11. Engages in public relations activities including identifying potential storytelling opportunities.
  12. Supports digital efforts on community events, including event applications, and website registration.
  13. Supports and creates content on community activities to support the brand and the presence of the Bank.
  14. Supports and tracks speaking opportunities and participation in local events for senior management.
  15. Promotes key company initiatives and business objectives via event opportunities.
  16. Periodically presents and reports to executives on Community Affairs initiatives.

 

Ancillary Functions

  1. Communicates clearly among her/his team, assuring all team members have the appropriate tools and information to perform according to expectations.
  2. Assures adherence to Bank policies and procedures and federal and state regulatory requirements.
  3. Provides cross-functional support to other areas of the department and the Bank where service or assistance is needed.
  4. Performs tasks which are supportive in nature to the essential functions of the job, but which may be altered or re-designed depending upon individual circumstances.
  5. Works effectively with, internal stakeholders, and corporate teams.
  6. Manages all projects from beginning to end ensuring they are completed successfully, on time and within budget.
  7. Be highly communicative and responsive to all stakeholders while handling a large volume of projects.

 

Skills

  • Clearly communicates in English, and Spanish is helpful.
  • Proficient in reading, writing, grammar, and mathematics skills.
  • Proficient interpersonal relations, communicative, and sales skills.
  • Thorough knowledge of banking operations, policies, and procedures.
  • Thorough knowledge of the features and benefits of all bank products and services.
  • Thorough knowledge of current banking regulations, including the Community Reinvestment Act.
  • Demonstrated management and supervisory skills.
  • Engaging personality and professional demeanor to interact confidently with members and community partners.
  • Professional written and verbal communication skills with the ability to present as needed.
  • Demonstrated ability to work with external agencies and manage the day to day interactions.
  • Ability to align day-to-day activities to assigned objectives and incorporate feedback and take direction well.
  • Energetic, hard-working attitude when working independently or as an integral member of the External Affairs team.
  • Passion for accuracy and thoroughness with the ability to monitor and check their own work to ensure quality.
  • Necessary organizational skills to multi-task, adapt to changing priorities, and meet deadlines.
  • Constant desire to expand abilities and learn new techniques, skills, and tools.
  • Ability to maintain a high level of accuracy and attention to detail.

 

Education/Training

  • Bachelor’s degree in Business, Community Development, Communications, Public Relations, English, or related field strongly preferred. Equivalent work experience will be considered.

Experience

· 3-5 years of experience in Community Affairs, Community Development, or overall External Affairs roles.

 

Physical Demands

The physical and related demands described in this section are representative of those that must be met by an employee to successfully perform the essential functions of this job. This job is mostly sedentary in nature, but may occasionally involve lifting files and other materials that weigh up to 20 lbs. Employees in this job must be able to work in an office environment during regular business hours where they come into regular and frequent contact with internal and external customers and other members of the public. Therefore, employees in this position are expected to have consistently positive interactions with the public.

Company Description
Our Bank has earned a reputation for serving the needs of our communities by emphasizing the importance of personal banking and by promoting local economic development. We employ highly qualified and professional staff and offer a wide variety of products and services designed to meet the needs of our customers and our communities. We place a strong emphasis on thrift and home ownership.

We are a well-capitalized bank with a strong management team, always striving to provide the best service with efficiency, convenience, and courtesy. We use advances in technology to simplify routine transactions and facilitate home banking. We offer various deposit and loan products that are designed to meet the needs of most everyone. We are customer-driven and are committed and ready to provide quality and reliable service to all people in the communities we serve.

Ponce Bank has invested in training our employees in leadership, sales, and credit. We fill vacancies through internal promotions whenever possible. We believe in educating our employees to master the core principles of banking and foster customers' successes by delivering to them the quality products and services they seek, and in turn encouraging long-term banking relationships.

We are honored to serve our communities and will be honored to serve you.

Ponce Bank

Why Work Here?

Excellent environment, and real possibilities for growth.

Our Bank has earned a reputation for serving the needs of our communities by emphasizing the importance of personal banking and by promoting local economic development. We employ highly qualified and professional staff and offer a wide variety of products and services designed to meet the needs of our customers and our communities. We place a strong emphasis on thrift and home ownership. We are a well-capitalized bank with a strong management team, always striving to provide the best service with efficiency, convenience, and courtesy. We use advances in technology to simplify routine transactions and facilitate home banking. We offer various deposit and loan products that are designed to meet the needs of most everyone. We are customer-driven and are committed and ready to provide quality and reliable service to all people in the communities we serve. Ponce Bank has invested in training our employees in leadership, sales, and credit. We fill vacancies through internal promotions whenever possible. We believe in educating our employees to master the core principles of banking and foster customers' successes by delivering to them the quality products and services they seek, and in turn encouraging long-term banking relationships. We are honored to serve our communities and will be honored to serve you.

Address

2244 Westchester Ave
Westchester County, NY
USA

Website

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