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Sales Support (Federal Solutions)

Pnp Staffing Group Arlington ,VA
  • Posted: over a month ago
  • $31,838 to $44,043 Yearly
  • Full-Time
Job Description
OverviewResponsible for selling, scoping, implementing, and supporting complex Document-based solutions in the Federal markets that often include customized software and professional services. This role will support the Federal Sales Team and management in efforts to promote solutions within the Federal Marketplace. Deals directly with end clients and often demonstrate and configures solutions within customer network environmentsJob Responsibilities:
  • Participate as a member of our client's Federal Solutions implementation team in discovery sessions to understand the client's business objectives and system needs.
  • The Federal Solution Consultant is a key member of the solution project team and is responsible for the overall design of the application and mapping client business requirements to systems/technical requirements. The Federal Solution Consultant works as a team member along with the Federal Account Executive & Project Manager to respond to RFP and RFI opportunities.
  • Support of Dealer, Partner, and Resellers sales and implementations efforts
  • Support clients through go-live process and a play key role in promoting solution adoption.
  • Work with the Project Manager to understand assigned project responsibilities and keep the projects on schedule.
  • Communicate progress and expectations, escalates problems to Project Manager for awareness and/or resolution.
  • Participate in weekly Bi-Weekly Status Meetings with the Project Manager and Solutions Consulting Director.
  • Provide significant Bid and Government Statement of Works responses, deliverables, and High-Level Estimates.
  • Spot Trends in Federal Space, and convey those trends to various Marketing and Product Development efforts.
Job Requirements:
  • Must be able to travel nationally, up to 25% at times, providing on-site consulting work to clients and have the ability to work remotely from your home office
  • Must be able to manage multiple projects utilizing strong planning and organizational skills
  • Experience with general consulting skills that include team facilitation, business case development, strong business analysis skills, process mapping, and business process redesign
  • Systems implementation skills: requirements/process analysis, conceptual and detailed design, configuration, testing, training, change management, and support
  • Prior experience in Pre-Sales Support Role for a team of sales reps strongly desired.
  • Prior experience in Pre-Sales Support Role for Dealers, Partners, and various channels that sell company solutions and software strongly desired.
  • Prior Experience in Federal Marketplaces understanding Federal Government Contracts, budget cycles, procurement strategies, and government structures.
  • Ability to be the Technical lead in implementations and generate quality pre-sales implementation documentation Presentations, HowTo guides, Training Documentation, As-Builts/System Designs, Statement of Work drafts, High-Level Estimates, High-Level Project Management Plans, and Product Enhancement requests/justifications.
  • Prior Experience with lightweight Scripting (VBScript, Javascript) and minor coding experience (Visual Studio).
  • Occasional Support of various Trade Shows, Showcases, and Learning Sessions.
Core Skills:
  • Excellent business process and/or project experience using tools such as Visio, MS Project, Saleforce.com and any relational database system
  • Excellent Presentation Skills in front of small to medium size groups.
  • Ability to design solutions, and convey that solution to various levels in an organization from Head of CIO, Procurement Manager, to daily user of the solution.
  • Candidate must be organized and analytical, adept at working in a team environment, able to design and implement a project schedule, and able to handle multiple priorities in a fast-moving environment.
  • Technical aptitude and a high degree of self- motivation to train and achieve application, customizations and installations certifications
  • Technical aptitude to train and gain proficiency with Microsoft Server Operating Systems and designated applications
  • Excellent business process and best practices experience or aptitude
  • Outstanding verbal, written and presentation skills with the ability to build effective customer relationships
  • Must have the ability to work independently with minimal management required once role is understood.
  • Lightweight knowledge and experience with Security and Networking principals in Government Networks CAC/PIV authentication, Port Security, Logging/Auditing solutions, Help Desk Ticketing Systems, SNMP, WMI, Whitelisting, FedRAMP, ATO processes, and various Government Agencies software certifications such as CoNs/RMF/TRM.
Minimum Requirements:
  • Bachelor's degree in a business-related field or applicable industry experience
  • 5-7 years of relevant Federal Sales experience in professional services, sales or customer support operations
  • Ability to learn and master new technologies with a technical and math aptitude
  • Enterprise-level business project experience with strong process analysis, design, and documentation skills
  • Excellent MS Office and MS product knowledge
  • Strong interpersonal skills with superior written and verbal communication skills
  • Extremely detail-oriented and customer-focused
  • Achieve annual revenue/profit targets for assigned CIIS solutions
  • Achieve other stated performance metrics (# of sales/channel/customer engagements, # of wins)
  • Achieve annual revenue/profit targets for assigned CIIS solutions
  • Achieve other stated performance metrics (# of sales/channel/customer engagements, # of wins)
  • Must be capable of obtaining following Certifications in first 90-days: CDIA+
  • Other Desirable Certification: Comptia Network+, Comptia Security+, SFDC Admin, ITIL V3, MCSE

PNP Staffing Group is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Pnp Staffing Group

Address

Arlington, VA
22203 USA

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