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Customer Experience Specialist

Plumbing Nerds Naples ,FL
  • Posted: over a month ago
  • $38,000 to $42,000 Yearly (plus commission)
  • Full-Time
  • Benefits: vision, 401k, dental, life_insurance, medical
Job Description

Plumbing Nerds is looking for a Customer Experience Representative that loves connecting with people. As a part of the Nerd team, you'll be communicating with customers and scheduling service calls.

Schedule:

  • Monday-Friday 7am-5pm

What you'll do:

  • Schedule customer inbound calls
  • Connect with our existing customers
  • Document and update customer records based on interactions
  • Misc. activities as needed

What we are looking for:

  • Someone who can make connections with people over the phone
  • Excellent written and verbal communication skills
  • Enjoys being challenged
  • Accountable
  • Loves to learn & grow
  • Mad computer skills a must
  • Must have at least a little 'nerd" in them

Plumbing Nerds

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