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Front Office Administrator

Plastic Surgery Office Paradise Valley, AZ
  • Posted: over a month ago
  • Full-Time

We are seeking a professional individual with a positive, can do attitude for a very busy Plastic Surgery office in Scottsdale. Must be able to multi-task, work as a team player and provide excellent patient customer service. Must have outstanding computer, communication and customer service skills, exceptionally organized and detail oriented.

RESPONSIBILITIES include, but are not limited to

  • Greeting and registering patients
  • Scheduling / confirming / rescheduling patient appointments
  • Answering the telephone
  • Preparing the office for the day
  • Collecting payment for services
  • Answering patient inquiries
  • Maintain HIPAA compliance in records and patient confidentiality
  • Working with EMR based systems (NexTech)
  • Creating and maintaining patient charts with accuracy
  • And much more

OFFICE HOURS

Monday-Thursday 8AM to 5PM

Friday 8AM to 4PM

Occasional Saturday’s and evenings

EXPERIENCE

  • 2+ years of customer service required
  • Front office experience is preferred
  • Experience in a medical office or in the aesthetic field is preferred, but not required.

Minimum Qualifications:

  • High School Diploma or equivalent
  • Previous experience in a customer service environment
  • Professional level verbal and written communication expectation
  • Working knowledge of Microsoft Office programs
  • Excellence in Customer Service skills/service recovery
  • Must be able to prioritize multiple tasks and deadlines
  • Highly motivated

Access to PHI (Protected Health Information)

This position has extensive access to PHI. It requires access to computerized schedules and computerized or paper-based billing data. It also may require the review of patient referral forms, lab results, tests, and encounter form data in the medical record in order to prepare patient information for the physicians and clinical staff.

Plastic Surgery Office

Address

Paradise Valley, AZ
85253 USA

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