Job Title: Office/Shipping Clerk
Provide general office and manufacturing support as needed.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Answering/directing customer calls & correspondence
Receiving PO’s from customers
Provide office machine management (i.e., copier, printer, fax, etc.)
Quality document control assistance
Data entry for variety of office staff
Fill in for Office Manager
Other assigned tasks as needed
EDUCATION AND/OR EXPERIENCE
High school diploma
Strong Microsoft Office skills (including Outlook, Word, Excel, PowerPoint)
Prior customer service experience a plus
Knowledge of quality management systems and ISO a plus
SKILLS AND ABILITIES
Excellent customer service skills
Ability to communicate effectively
Ability to work well with others
Ability to handle multiple tasks and manage time well
Ability to work independently and stay on task
While performing the duties of this job, the employee is regularly required to sit, talk or hear. The employee must regularly lift and/or move up to 20 pounds daily. Occasionally lift up to 45 pounds.
Monday through Friday; 7:30 a.m. - 4:00 p.m. Shift hours are set and non-negotiable.