The function of the General Manager (GM) position is to manage and control the day to day operations of the club according to set policies and procedures and business practices. The position reports directly to the executive in charge of club operations and/or the Regional Manager. All front desk, customer service, maintenance and fitness training personnel assigned to the respective club report directly to the General Manager.
Prior supervisory experience and strong leadership qualities, ability to learn and perform every function in the club, familiar with gym environment and/or have fitness background, enjoy working with people, able to oversee ALL functions within the club, have solid communication and organization skills, possess take-charge traits, willing to pitch in and to whatever it takes and whatever is needed to operate a smooth, professional, exceptionally clean gym.
Actively promotes the philosophy, mission statement and vision of Planet Fitness, oversees operation of gym, responsible for completion of all administrative tasks and reports, supervises all staff, schedules staff to cover 24/7 operations, interviews/ trains employees, prepares annual budgets, responsible for cleanliness and appearance of gym, authorizes all expenditures, manages all marketing efforts, does bank deposits, meets and greets potential members and provides club tours, deals with member problems and questions, engages in competitive shopping, makes sure gym opens/closes/operates properly at all times. Provides world class service in a world class atmosphere.