Enterprise Account Manager (Audio/Visual) - 1592

Enterprise Account Manager (Audio/Visual) – 1592

Territory Location: Washington, D.C., or Crofton, MD
Position Type: Permanent; Direct hire
Residency Requirements: US Citizens and all other parties authorized to work in the US are encouraged to apply.
Salary: $80K - $120K + bonus and benefits

Overview:
The role of Account Manager (AM) requires excellent customer relationship skills, effective communication skills, strong organizational behaviors, solid task management, and demonstration of effective prospecting and lead networking skills to create and develop Sales opportunities. As an Account Manager your principal responsibility is to call upon existing customers that are currently unassigned in Salesforce, and specific account assignments by sales management in Salesforce, that have been identified as inactive for a pre-determined timeframe. Additionally, on an exception basis you will have the ability to pursue new acquisition prospects outside of current Sales Force targeted accounts.

Goals

• Achievement of your annual sales booking goal.
• Create lead generation by creative and aggressive prospecting within the company customer base as listed in Salesforce.
• Support the increase of Managed Services for existing base customers that are not already supported by the company’s Service and MVE teams.
• Proactively review existing inactive customer relationships and look for opportunities to upsell services.
• Pursue transactional (Box) sales opportunities.
• Become familiar with and support the necessary tasks required to maintain and develop unassigned customers in Salesforce.

Responsibilities

• Compile marketing proposal binders, presentations and PDF overviews that properly illustrate the company’s experience, portfolio, and strengths for specific opportunities.
• Direct customer engagement for existing customer relationship development
• Participate in Customer presentations and Customer quarterly business reviews.
• Participate in current key manufacturer training and review literature to competently present effective solutions to clients.
• When relevant to existing customer base targets, effectively review bid specifications, properly outlining the company’s requirements, deadlines, and risks.
• Provide support ensuring that engineering requests and deadlines are met.
• Support the Order Processing submission process, which could require compiling a complete package for successful proposals, consisting of detailed customer pricing and associated costs that matches the customer contract and/or purchase order.
• On-Going development and management of maintaining current sales pipeline, and monthly and (90) day sales forecasts.
• Follow up and develop incoming leads assignments.
• Other responsibilities as determined.

Requirements:

• A minimum of one (2) years of sales experience preferred with managing high profile client relationships.
• A minimum of one, (2) years in the audiovisual, videoconferencing or broadcast fields, or similar technology experience.
• Excellent customer communication skills, both verbal and written.
• Ability to market and develop business opportunities with limited support or daily direction.
• A strong familiarity of the local marketplace for the company’s targeted product and services.
• Preferred familiarity with commercial audiovisual, videoconferencing, collaboration solutions and broadcast equipment manufacturers.
• Strong computer skills including Microsoft Office (Word, Excel, & PowerPoint), Microsoft Outlook, Microsoft Project, Internet, etc.
• Specific aptitude with Microsoft Excel, including the ability to sort, cut, paste, produce formulas, and convert company data to client or consultant specified formats.
• Strong organizational skills and the ability to multi-task.
• Good math skills, including calculation of gross profit margins and markup.
• Demonstrate Teamwork and apply to your day-to-day activities.
• Self-sufficient, self-motivated, organized, dependable and punctual.
• Professional demeanor and good people skills including the ability to interact well with customers, office personnel, field technicians, project managers, vendors, management, etc.
• Excellent work ethic and dedication to schedule commitments.
• A minimum of a bachelor’s degree preferred. Associate degree with extensive industry experience will be considered.