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IT Systems Manager

Pivotal Solutions, Inc.
Elk River, MN
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

IT Systems Manager


Position Summary

The IT Systems Manager will be responsible for leading a team of technicians which may include developers, analysts, help desk operators, in the support of technology needs and strategic goals.  Manages the IT Department and provides the leadership for technology-based solutions, creating a competitive advantage, enhancing the customer experience, improving service quality, improving cost effectiveness, and leading to greater productivity and efficiency.



  • Oversee infrastructure or application design, development, and implementation 
  • Resolve gaps in skills, processes, and resources
  • Assign assignments, priorities, and deadlines
  • Mentor, coach and lead a team 
  • Create budgets
  • Build relationships with vendors and external teams
  • Perform systems analysis to create new solutions or install and implement products purchased from vendors
  • Offer solutions to business partners
  • Serve as a liaison to both technical and non-technical staff at all level of the organization
  • Support and comply with the company Quality System, ISO, and medical device requirements
  • Read, understand, and follow work instructions and standard work
  • Partner with other business segments:  sales/marketing, customer service, engineering, quality, and finance
  • Understand customer needs and the core business markets we serve
  • Ensure business systems are implemented, maintained, and functioning properly
  • Participate in required company meetings 
  • Maintain an organized work area (5S)
  • Participate in the Operational Excellence Program 


  • Bachelor’s Degree in a Technical or Business field 
  • 3 years of experience leading technical teams
  • Decision making and problem-solving skills
  • Microsoft Office proficiency (Outlook, Word, Excel, PowerPoint, Publisher)
  • Clear and effective verbal and written communication skills 
  • Attention to detail
  • Organizational skills 
  • Ability to work in a fast-paced team environment
  • Ability to prioritize and multitask


 Desirable Criteria & Qualifications

  • Certificates in Project Management
  • Continuing Education; including participation in local chapters, associations, and/or organizations
Company Description
Growing organization.

Pivotal Solutions, Inc.


Elk River, MN



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